Ratings based on 942 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Brooklyn

Posted 28 Dec 2024
This hotel feels tailored for Gen-Z travelers, backpackers, and those used to hostel vibes, but at a higher price point. From check-in to controlling the TV, everything is done through your phone, which gives it a modern, tech-driven feel. The room itself had a clinical, almost hospital-like design, with more mirrors than storage space for your luggage or toiletries. While the area is quiet and safe, there isn’t much to do, and most restaurants were closed during my stay—except for an Italian spot across the street. The staff were friendly and attentive, but overall, I’d rate the experience 4 out of 10. I’d recommend it only if you’re a backpacker or just looking for a minimalist place to crash.
Comment from Hotel Management
2 Jan 2025 by Alva, Hotel Management
Dear Emma,Thank you for sharing your feedback with us. We're glad to hear you found our staff friendly and attentive, as we strive to ensure all our guests feel welcome and supported.Our design and tech-forward approach aim to provide a modern and convenient experience. We also appreciate your note about storage space and will take this into consideration for future improvements.We hope you'll give us another chance to provide a better experience should your travels bring you back to Stockholm.Best regards,AlvaScandic Go, Upplandsgatan 4
5 out of 5
by A verified traveler

Posted 19 Dec 2024
The room probably needs better lighting
Comment from Hotel Management
21 Dec 2024 by Scandic Go, Upplandsgatan 4, Hotel Management
Hi Marianne!Thank you for your feedback. We appreciate your input and are always looking for ways to improve our guests' experience. We'll certainly look into enhancing the lighting in our rooms to ensure a more comfortable stay for our future guests. We hope to have the opportunity to welcome you back and provide an even better experience next time.Best regards,Scandic Go, Upplandsgatan 4
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Couldn’t have chosen a better hotel for a solo city break to Stockholm. The rooms are compact but very well thought out. Staff are lovely and the communal/lobby areas are really nice. Perfect location for transport links and exploring the city! I’d definitely book again.
Comment from Hotel Management
9 Dec 2024 by Alva, Hotel Management
Hi Natalie,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your solo city break with us and found the room design thoughtful, the staff welcoming, and the communal areas inviting.It's great to know our central location added convenience to your Stockholm adventures. We'd be delighted to host you again on your next trip!Warm regards,AlvaScandic Go, Upplandsgatan 4
5 out of 5
by A verified traveler

Posted 27 Nov 2024
clean
Comment from Hotel Management
5 Dec 2024 by Alva, Hotel Management
Dear guest,Thank you for taking your time to leave us a review.We hope that you've had a pleasant stay and that we get to welcome you back soon again!Best regards,AlvaScandic Go, Upplandsgatan 4
5 out of 5
by A verified traveler from Orlando

Posted 17 Oct 2024
The property is a total yes if you’re going to Stockholm for a short time. The property is 10 min walk from the city central station, close to restaurants and bars. You can walk easily to main attractions and the property is self service. One thing I did not like was that housekeeping is not included however this could be due to the brand.
Comment from Hotel Management
18 Oct 2024 by Lucia, Hotel Management
Hi Israel, Thank you for your positive feedback! We’re glad to hear that you found the location convenient and enjoyed the self-service aspect of our property. We appreciate your understanding regarding the housekeeping policy, which is indeed part of our brand concept. We hope this didn’t impact your stay too much and look forward to welcoming you again on your next visit to Stockholm! Best Lucia Scandic Go Upplandsgatan 4
4 out of 5
by A verified traveler

Posted 10 Oct 2024 on Hotels
Comment from Hotel Management
14 Oct 2024 by Sam, Hotel Management
Hi Lize-Marie!Thank you for your recent visit and for taking the time to give us a rating!Best regards,Sam, hostScandic Go, Upplandsgatan 4
3 out of 5
by A verified traveler

Posted 7 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Sam, Hotel Management
Hi Bruce!Thank you so much for your recent stay and thank you for leaving us a review!Best regards,Sam, hostScandic Go, Upplandsgatan 4
4 out of 5
by A verified traveler

Posted 2 Oct 2024
Good location and price. First hoteI I stayed at with monitor, but no TV channels, you had to use your mobile or laptop to output on the monitor. Missed news channels.
Comment from Hotel Management
4 Oct 2024 by Sofiia, Hotel Management
Hi Ingar,Thank you for your review! We’re pleased to hear that you found our location and pricing satisfactory. We aim to offer modern amenities, and while our setup with a monitor allows for mobile connectivity, we understand that having access to news channels can enhance your experience. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back for another stay!Best regards,SofiiaScandic Go, Upplandsgatan 4
5 out of 5
by A verified traveler

Posted 28 Sep 2024
The staff was very helpful and friendly whenever we had a question or concern. It was nice to have a washer/dryer there, but there was only one and it took 5 - 6 hours for it to complete one load of laundry. It was difficult to find a time when it was empty, so I got up at 12:30 in the morning to do laundry.
Comment from Hotel Management
30 Sep 2024 by Lucia , Hotel Management
Hi Claudia! Thank you for your feedback! I’m glad to hear that our staff was helpful and friendly. I apologize for the inconvenience with the washer/dryer—it’s definitely not ideal to have to wake up so early to do laundry. We’re always looking for ways to improve, so I appreciate you sharing your experience. We'll take your comments into consideration!Best regards, Lucia, host Scandic Go, Upplandsgatan 4
4 out of 5
by A verified traveler

Posted 27 Sep 2024 on Hotels
Honestly i think i got a bit of a dud room in that it was level 1 overlooking a bleak area of inner rooftop .. upper floors i imagine are much better.. really amazing staff and location so easy to access the city ..
Comment from Hotel Management
30 Sep 2024 by Lucia , Hotel Management
Hi Gasparo,Thank you for your feedback! I’m glad to hear you enjoyed our amazing staff and the convenient location. I’m sorry that your room didn’t meet your expectations; we understand how important the view and atmosphere are. If you decide to stay with us again, we’d be happy to assist in finding a room that better suits your preferences. We appreciate your input!Best regardsLuciaScandic Go, Upplandsgatan 4