Ratings based on 932 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Very nice hotel with a wonderful view
Comment from Hotel Management
29 Oct 2024 by Front Desk, Hotel Management
Dear John,Thank you for your rate and review and we are happy to see that you had such a great stay with us. Wish you warm welcome back.Best regards,Kim
by A verified traveler
Posted 24 Oct 2024
Loved staying at the Radisson Strand Hotel. Location is excellent and the service is exceptional.
Comment from Hotel Management
28 Oct 2024 by Narin, Hotel Management
Dear Lynn, thank you for your lovely review! We’re thrilled to hear you enjoyed our location and service. We hope your time in Stockholm was memorable, and we’d love to welcome you back soon! Kind regards, Narin - Front Desk
by A verified traveler
Posted 15 Oct 2024
Beautiful hotel and wonderful views. Great location in Stockholm. Would definitely stay here again!
Comment from Hotel Management
16 Oct 2024 by Narin, Hotel Management
Dear Francesca, thank you for your kind words! We're delighted that you enjoyed our hotel, the views, and the location. It would be our pleasure to welcome you back again in the future! Kind regards, Narin - Front Desk
by A verified traveler
Posted 13 Oct 2024
Loved my stay. I felt welcomed, safe and looked after. I was a solo woman traveller from Australia and I was really given the really good hospitality. Little things like a much needed, strong umbrella to borrow during your stay, to afternoon refreshments including fruit. It really was the little things. I really enjoyed my stay and would highly recommend.
Comment from Hotel Management
13 Oct 2024 by ., Hotel Management
Dear Rachel, Thank you for taking the time to rate our hotel and for writing about your experience. We take pride in our "Yes I Can!" culture and this kind of feedback gives us even more confident to "keep up the good work". Your positive feedback will be shared with the team. We hope to have the pleasure to welcome you back on your next visit in Stockholm.Kind RegardsSofiaFront Desk
by A verified traveler from Martinez
Posted 7 Oct 2024
Incredible staff. Convent location to everything. Wonderful breakfast
Comment from Hotel Management
9 Oct 2024 by Front Desk, Hotel Management
Dear Eric,Thank you for your great feedback and wish you a warm welcome back.Sincerely,KimFront Desk
by A verified traveler from Uxbridge
Posted 29 Sep 2024
Central and convenient to many attractions
Comment from Hotel Management
9 Oct 2024 by Front Desk, Hotel Management
Dear Jay,Thank you for your review and wish you a warm welcome back.Sincerely,KimFront Desk
by A verified traveler
Posted 17 Sep 2024
Upgraded to the tower suite for early check-in along with three breakfasts for a great price. The desk manager was very accommodating and helpful. The experience was amazing together with incredible food. I would highly recommend this property.
by A verified traveler
Posted 9 Sep 2024
Great location to take in lots of site seeing, tours, eating out and shopping.
Comment from Hotel Management
14 Sep 2024 by Maia/ Reception, Hotel Management
Dear Mark, Thank you for staying with us and a big thank you for the 5 points review!! We are so pleased that you enjoyed your stay! So happy you loved the place! Welcome back! :) Best regards, Maia FrodlerRadisson Collection Strand Hotel, Stockholm
by A verified traveler
Posted 6 Sep 2024
Location, friendly staff, cleanness, and the Restaurant is Amazing !
Comment from Hotel Management
14 Sep 2024 by Maia/ Reception, Hotel Management
Dear Joshua, Thank you for staying with us and a big thank you for the 5 points review!! We are so pleased that you enjoyed your stay! So happy you loved the place! Welcome back! :) Best regards, Maia FrodlerRadisson Collection Strand Hotel, Stockholm
by A verified traveler
Posted 11 Aug 2024
We booked a Premium room with a sea view for our stay at this hotel. On returning to our room after dinner we discovered that the theatre adjacent to the hotel had a bar with a late night license which played incredibly loud music making it impossible to sleep until late into the night. Speaking to the staff of the hotel the following day we discovered that this was an issue through out the summer and they admitted that there had been a large number of complaints from hotel guests. We asked to be moved but the only rooms available were at the back of hotel with no view. We accepted this but asked for a refund for the down grade to the room. At first this was refused and we were offered breakfast, this we declined as we only have a coffee for breakfast. We were then offered a credit against the hotel restaurant, this we also declined as we had already booked restaurants for the duration of our stay. Finally we were offer a 400 krona a night refund which we were pleased to accept. We asked for an email to confirm this which was never received, we were also told that the manager would be in touch, this never happened. When it came to check out we were informed that we had imagined the refund and that this had never been offered. This is categorically not the case, it was clear that the hotel are dealing with multiple complaints regarding the noise and are doing the utmost not to make amends for this. Stay elsewhere
Comment from Hotel Management
27 Aug 2024 by Ellinor, Hotel Management
Dear Andrew, Thank you for your message and the feedback. We take your concerns very seriously and have passed on the comments to responsible teams. I believe that we have been in contact with you via email and hope that we could come to a solution together. If not, please send an email to us again and we will do our best to meet your needs. Best wishes, Front DeskRadisson Collection Strand
