Ratings based on 920 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
I liked everything 10/10
Comment from Hotel Management
25 Sep 2024 by Kyryl, Hotel Management
Dear Lexi,Thank you so much for such a high post-stay review and we hope to meet you again at NOFO Hotel!
by A verified traveler
Posted 23 Sep 2024
It is a very nice boutique hotel.
Comment from Hotel Management
25 Sep 2024 by Kyryl, Hotel Management
Hello Paul,Thank you very much for your high review after your stay and we look forward to welcoming you again at NOFO Hotel!
by A verified traveler
Posted 10 Sep 2024
Our room was very small. We requested two single beds and when we went into the room there were two twins smashed right up against each other in this tiny room. Also there were no drawers to put our clothing into. Only 6 hangers in this tiny closet area. The bathroom was also very small and hard to navigate. The shower doors let water all over the place. Our hotel room door also didn't shut easily and we came back at least once to our room totally unlocked after housekeeping. After telling the front desk they didn't seem concerned and it was never fixed during our stay. Luckily there was a very beautiful view of a park nearby and the location was really nice. Probably would not go back.
by A verified traveler from West Kelowna
Posted 5 Sep 2024
This may be the best small hotel Ive ever stay in.
Fantastic in every way.
Comment from Hotel Management
6 Sep 2024 by Gabriella , Hotel Management
Dear Bruc,Wow, thank you so much for the amazing compliment! We're delighted to hear that NOFO is one of the best small hotels you've ever stayed in. We take great pride in providing a fantastic experience and are thrilled that we hit the mark for you. Looking forward to welcoming you back for another exceptional stay! Kind regards,Gabriella, NOFO Hotel
by A verified traveler
Posted 5 Sep 2024
Our stay was wonderful! My only criticism is that there is no air conditioning so the room got rather warm.
Comment from Hotel Management
6 Sep 2024 by Gabriella , Hotel Management
Dear Shola, We’re so glad to hear you had a wonderful stay! We apologize for the inconvenience with the room temperature. We’re working on ways to enhance our comfort options and appreciate your feedback. If you decide to stay with us again, please let us know, and we’ll do our best to make your next visit even better!Kind regards,Gabriella, NOFO Hotel
by A verified traveler
Posted 28 Aug 2024
So quiet and peaceful. The wine bar in the courtyard was so charming. And the staff was amazing too!
Comment from Hotel Management
4 Sep 2024 by Gabriella , Hotel Management
Dear Anna, Thank you for your lovely feedback. We're so glad you found the hotel peaceful and enjoyed the charm of our wine bar in the courtyard. It's also great to hear that our staff made your stay even more special. We hope to welcome you back soon for another relaxing visit!Kind regards, Gabriella, NOFO Hotel
by A verified traveler
Posted 28 Aug 2024
I love the style, the aesthetic, the sexy-cute romantic vibe of NOFO. It felt very luxurious, and that atmosphere can be difficult to achieve! Also, the staff were completely wonderful - so friendly, approachable, professional and helpful at all times.
Comment from Hotel Management
4 Sep 2024 by Gabriella , Hotel Management
Dear Karen, Thank you so much for your wonderful review! We're thrilled that you enjoyed the style and romantic vibe at NOFO. It's fantastic to hear that the atmosphere felt luxurious and that our team made such a positive impression during your stay. We look forward to welcoming you back for another memorable experience!Kind regards, Gabriella, NOFO Hotel
by A verified traveler
Posted 24 Aug 2024
Just a delightful property with an extraordinary breakfast buffet and gorgeous design. It’s located in a less touristy area full of restaurants and bars. My only request to the property would be to add more places to charge phones near the beds via usb ports. But I would come back here happily.
Comment from Hotel Management
4 Sep 2024 by Gabriella , Hotel Management
Dear Amy, Thank you so much for your lovely feedback! We’re thrilled to hear you enjoyed the breakfast buffet and design of the hotel. It's great that you appreciated the location as well. We’ll definitely take your suggestion about adding more USB charging points into consideration. We hope to welcome you back soon!Kind regards, Gabriella, NOFO Hotel
by A verified traveler
Posted 22 Aug 2024
This was an excellent experience. I loved the hospitality the design of the rooms and hotel. The staff were so helpful and so warm. It is located in a very quaint neighborhood to explore. Thank you to all the staff. You were all so lovely.
Comment from Hotel Management
4 Sep 2024 by Gabriella , Hotel Management
Dear Kenisha,Thank you for your kind words! We're delighted that you enjoyed your experience at NOFO, from the room design to the warm hospitality of our staff. It’s wonderful to know that you appreciated the charm of our neighborhood as well. We’ll be sure to pass your thanks along to the entire team. We hope to welcome you back soon!Kind regards,Gabriella, NOFO Hotel
by A verified traveler
Posted 20 Aug 2024
Sink at the room was dirty and never cleaned. There were bugs at the corner of sink and still there until c-out. Highly recommend to hire a housekeeper for restaurant which is dusty if you take a seat the right side. I had to remove pillow there and what I have seen is like dustier than garage.
Comment from Hotel Management
6 Sep 2024 by Gabriella , Hotel Management
Dear Ozlem, Thank you for sharing your feedback. I’m very sorry to hear about the issues you experienced with cleanliness in your room and the restaurant. This is certainly not the standard we aim for, and I appreciate you bringing this to our attention.I will ensure that your comments are passed on to our housekeeping team to address these concerns and improve our standards. We take cleanliness very seriously, and it’s disappointing to hear that we fell short in this instance.Thank you for your honest feedback, and I hope you’ll consider staying with us again so we can provide a better experience. Please contact us before and we are more than happy to help.Kind regards,Gabriella, NOFO Hotel
