Ratings based on 1,505 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
It is very cool hotel and staffs are friendly, breakfast is amazing , good location , close by all main attraction
by A verified traveler
Posted 14 Sep 2024
Great breakfast and comfy bed - had to ask for a fan as air conditioning not sufficient and room small
by A verified traveler
Posted 9 Sep 2024
Pros: Best hotel breakfast I’ve ever had and great location right next to the train.
Cons: The room was hot even with the thermostat set as low as it would go. The room was very small as well.
Comment from Hotel Management
13 Sep 2024 by Madelen, Hotel Management
Thank you for your feedback! We’re delighted to hear that you enjoyed our breakfast and found our location convenient. We apologize for the issues with the room temperature and the size of the room. We appreciate your comments and will work on improving these aspects. We hope to have the opportunity to welcome you back in the future.Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 8 Sep 2024
Clean super hipster hotel, incredible location with great transport links. Breakfast was fab, bed was comfy and very clean room. Co working space also very good and complimentary coffee tasty.
Only issues were the air con didn’t seem to be on and it was stuffy at times. The shower water also ran from the cubicle into bathroom (but not room).
Overall great stay and would recommend and come back!
Comment from Hotel Management
13 Sep 2024 by Madelen, Hotel Management
Thank you for your detailed review! We’re thrilled to hear that you enjoyed our clean and hip atmosphere, great location, and the excellent breakfast. We’re also glad you found the bed comfortable and appreciated the co-working space and complimentary coffee. We apologize for the issues with the air conditioning and the shower, and we’ll work on addressing these concerns. Overall, we’re glad you had a great stay and look forward to welcoming you back!Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 27 Aug 2024
Great location and good breakfast, staffs are friendly and very helpful!
Comment from Hotel Management
13 Sep 2024 by Madelen, Hotel Management
Thank you for your kind review! We’re glad to hear that you enjoyed our great location and breakfast, and that our friendly and helpful staff made your stay even better. We hope to welcome you back soon!Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 14 Aug 2024
We liked the proximity of this place to dinning and shopping places. The hotel has a good vibe. Though we were super put off, coming back to a dirty room. They didn't do room service and blamed it on us. In all our travels, we have never experienced this. The management was not apologetic and did not rectify the situation. We slept in a dirty room and the bathroom was wet (the way the shower is designed), with dirty towels all around. Disappointing!
Comment from Hotel Management
13 Sep 2024 by Madelen, Hotel Management
Thank you for your feedback. While we’re glad you appreciated the location and the vibe of the hotel, I’m truly sorry to hear about the issues with room service. This is not the standard we strive for, and I apologize that the situation was not handled properly. It’s disappointing that your room was left in such a state, and I understand how frustrating it must have been. We will certainly review this internally to ensure it doesn't happen again. I hope you’ll consider giving us another chance in the future.Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 4 Aug 2024
Loved the breakfast and rooftop bar .
Comment from Hotel Management
6 Aug 2024 by Madelen, Hotel Management
Thank you for your feedback! We're thrilled to hear that you loved our breakfast and rooftop bar. We hope to welcome you back soon for another enjoyable stay.Best regards,Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 2 Aug 2024
Excellent customer service, and great location. We arrived late, the front desk gentleman was very helpful and nice. He provided us with all the information we requested. We highly recommend this hotel.
Comment from Hotel Management
6 Aug 2024 by Madelen, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our customer service and appreciated our great location. It’s especially nice to know that our front desk staff was helpful and provided you with all the information you needed. We highly appreciate your recommendation and look forward to welcoming you back soon.Best regards,Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 28 Jul 2024
Love the decor, the location. Very quiet and comfortable bed, slept well
Comment from Hotel Management
31 Jul 2024 by Madelen, Hotel Management
Thank you for your feedback! We’re delighted to hear that you loved the decor and location of our hotel. It’s great to know that you found the bed comfortable and enjoyed a restful sleep. We look forward to welcoming you back!Best regards,Madelen Widström, Front desk, Hotel With Urban Deli
by A verified traveler
Posted 27 Jul 2024
it was a beautiful experience to stay there with my husband and be able to experience Stockholm
Comment from Hotel Management
6 Aug 2024 by Madelen, Hotel Management
Thank you for your wonderful feedback! We’re thrilled to hear that you had a beautiful experience staying with us and that you enjoyed exploring Stockholm. We look forward to welcoming you and your husband back in the future.Best regards,Madelen Widström, Front desk, Hotel With Urban Deli
