Ratings based on 942 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
I had the hardest time booking our hotel in Stockholm despite it being one of our first stops. The reason was because I had to make sure that the hotel take late check in. Hotel Hellsten does and it was actually a good decision. Breakfast was included and it was delish. They even prepared a to go breakfast box for us since we had to leave early. The room and bathroom was very satisfactory and service was great. Public transport was within walking distance from the hotel and there are resto close by.
Comment from Hotel Management
3 Nov 2024 by Camilla, Hotel Management
Dear Jinky, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards,
by A verified traveler
Posted 11 Oct 2024
Friendly staff, excellent room - spacious and comfortable, great breakfast. Recommended.
Comment from Hotel Management
11 Oct 2024 by Nick, Reception, Hotel Management
Dear Tigger,Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards,
by A verified traveler
Posted 19 Sep 2024
- Block away from metro, but still walkable to Gamla Stan
- Very small (solo) room. Essentially a bed and small desk plus the small bathroom
- Likely not worth the rate per night
by A verified traveler
Posted 15 Sep 2024
A good mid-level choice if you want a compromise between the convenience of downtown and the services of a neighborhood. There are tons of non-touristy restaurants and bars at all levels within easy walking distance and a supermarket and pharmacy a block away. The major sites of Stockholm are on the waterfront, not near the hotel, but there's a subway station a block and a half away that will get you downtown in minutes.
The hotel is very well maintained and it's clear that the owners are trying to provide the best experience. For example, there are many breakfast options, including plant-based and lactose-free milks, several kinds of bread, and even oatmeal. There's free live jazz once a week in the bar. (It's not great, but I appreciate the effort.) The decor veers toward "shabby chic" - don't expect a Marriott-type look with cookie-cutter rooms and corporate decor. I had a top-floor room with a sloped ceiling, exposed wooden beams, and a casement window that opened, not mechanical ventilation.
It was a perfect choice for me, but might not be to everyone's taste.
Comment from Hotel Management
15 Sep 2024 by Sofia, Hotel Management
Dear Anne, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Sofia, Receptionist
by A verified traveler from Scottsdale
Posted 5 Sep 2024
A block and a half from Rådmansgatan T. Rooms in great condition
Comment from Hotel Management
6 Sep 2024 by Sanna, Front desk, Hotel Management
Dear Octaviano, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again!
by A verified traveler
Nice room
Posted 7 Jul 2024 on HotelsReally lovely spacious room. Good size shower room. Clean and tidy. Nice and bright. Bit warm but they’d provided a fan and the windows open. Comfy bed - firm.
Comment from Hotel Management
8 Jul 2024 by Shuri, Hotel Management
Dear Elsie, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Shuri, Front Desk.
by A verified traveler
Posted 28 Jun 2024
The shower was not sealed properly so water leaked out onto the bathroom floor.
Other than that, I enjoyed my stay, my third time at the Hellsten while visiting Stockholm.
Comment from Hotel Management
29 Jun 2024 by Nick, Reception, Hotel Management
Dear Terence, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! I'm sorry to hear the shower didn't live up to your expectations and we'll take your feedback into consideration. Kind regards,
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Nick, Reception, Hotel Management
Dear Armit, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards,
by A verified traveler
Posted 9 Jun 2024
The hot breakfasts were very good with lots of selection.
The front desk staff were accommodating and friendly.
I didn't like how dark the entryway was - almost foreboding!
Need a table of some sort around the sink in the bathroom for toiletries.
No air conditioning. We were fortunate that the weather was cooler when we stayed so kept the window open all night and the room cooled off.
Comment from Hotel Management
9 Jun 2024 by Shuri, Hotel Management
Dear Avis, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! I'm sorry to hear the amenities didn't live up to your expectations and we'll take your feedback into consideration. Kind regards, Shuri, Front Desk.
by A verified traveler
Posted 2 Jun 2024
We stayed for five nights and had an excellent experience. Highly recommend. Very convenient.
Comment from Hotel Management
4 Jun 2024 by Jonatan, Hotel Management
Dear Molly, Thank you so much for taking the time to review Hotel Hellsten. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Jonatan
