Ratings based on 2,258 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by JM, Hotel Management
Thanks for staying with us Tinna, we appreciate your rating and hope to welcome you back soon again.Warm regards
by A verified traveler
Posted 23 Nov 2024
I loved staying at the property- a great location in the middle of Östermalm but it was so quiet! I walked everywhere from the hotel including to and from the station.
I really loved the theme of the hotel and especially Greta’s bistro where I had dinner one of the nights of my stay- the food was excellent and the staff exceptional!
The only thing that was a little confusing was check in and I think that was down to the time I arrived- the reception area is a small space right next to a busy queue for the busy bar! But this wouldn’t be enough to detract from top marks.
I’d stay here again any time!
Comment from Hotel Management
23 Nov 2024 by JM, Hotel Management
Hi Claire! wow what an amazing review it seems like your stay with us has been absolutely wonderful. Thank you for the comments about the check in being a bit confusing we agree and are working on moving our reception to make it easier for our guest. We are so happy to hear that you liked our hotel. Many of the hotels original details from the building have been carefully preserved and restored to give it that historic 1920s art deco charm. We really hope to welcome you back soon again. Warm regardsJoanna Haymarket by Scandic
by A verified traveler from Rowhedge
Posted 9 Nov 2024
Nicely decorated hotel with a bar and cafe, but I did not expect to have an interior room. Booked a double room with window but pointless if the window is looking straight into the gym. Aircon also very poor in the room. Bed was not comfortable.
Comment from Hotel Management
10 Nov 2024 by Best regards, Lovisa Haymarket, Hotel Management
Dear Matthew, thank you for taking your time to write this feedback to us about your recent stay with us. We are happy to read that you enjoyed the decoration of the hotel as well as our bar and cafe. The room that you had booked for this time comes with rooms facing both the outside and the inside of the hotel. If you prefer a room facing the outside we recommend you to write this as request when you make the reservation, in that way it is easier for us to give you a room that you are satisfied with. I will forward your feedback about the ac in your room to our maintenance staff, so they can have a look so everything is working as it should.We hope we get the chance of welcoming you back in the future!
by A verified traveler
Posted 3 Nov 2024
Great location great hotel
Comment from Hotel Management
3 Nov 2024 by JM, Hotel Management
Dear Lorraine! Thank you so much for your feedback, we really appreciate it. We hope too welcome you back soon again. Warm regards
by A verified traveler
Posted 29 Oct 2024
Good
Comment from Hotel Management
30 Oct 2024 by Isabelle, Haymarket by Scandic , Hotel Management
Hi Nitesh, Thank you for leaving us a review! We really appreciate it and we hope that you would like to revisit us again in the future! Kind regards,
by A verified traveler from London
Posted 28 Oct 2024
Great location and a fantastic hotel.
Certainly seems to be the place to be and has a real good buzz around the hotel.
Really enjoyed the room and the breakfast too.
Comment from Hotel Management
30 Oct 2024 by Isabelle, Hotel Management
Hi Arran, Thank you for leaving us such a terrific review! It make us glad that you enjoyed your room and our breakfast! We hope that we get to welcome you back to us soon! Best,
by A verified traveler
Posted 27 Oct 2024
Good location for Central Station and easy access to tourist attractions. Good food in Pauls and Gretas and surrounded by choices for other eateries. Lovely vibe. Would recommend.
Comment from Hotel Management
30 Oct 2024 by Isabelle, Hotel Management
Dear Angela, Thank you for leaving us a review! We truly appreciate your kind feedback and we're glad that you enjoyed your stay with us! We hope you would like to revisit us next time you're in Stockholm!Kind regards,
by A verified traveler
Posted 26 Oct 2024
One of the best hotels I've stayed in. Breakfast is particularly exquisite! I keep coming back just for the breakfast!
Comment from Hotel Management
30 Oct 2024 by Isabelle, Hotel Management
Dear Gari, Thank you for leaving us such a lovely review! We truly appreciate your kind words regarding our breakfast and we hope you will be back soon!Best,
by A verified traveler
Posted 25 Oct 2024
My room did not have a window. In the pictures there were curtains, but behind the curtains was only wall. I paid about $200 a night for a windowlesss room… having to reserve time slots for breakfast was also a bit of a hassle. Location was good and bed was comfortable.
Comment from Hotel Management
30 Oct 2024 by Isabelle, Haymarket by Scandic , Hotel Management
Hi Renee, Thank you for leaving us a review! It is unfortunate that you didn't appreciate the room. It should always be displayed information about if the room has a window or not when you book. Sorry to hear that you did not like our breakfast reservation system, we hope that it at least was tasteful! Thank you again for leaving your valuable feedback. Best,
by A verified traveler
Posted 22 Oct 2024
Great hotel. Only draw back it’s in the middle of the square. And it’s so noisy
Hard to sleep with all the partying
Comment from Hotel Management
30 Oct 2024 by Isabelle, Hotel Management
Dear Brenda, Thank you for leaving us a review! Since our hotel is located in the center of Stockholm, the surroundings can be a bit noisy sometimes and we understand you dissatisfaction with being disturbed. We are glad that you enjoyed our hotel otherwise! If you decide to give us a second chance in the feature, don't hesitate to contact us and we can place you on a high floor towards a calm street. Kind regards,
