Ratings based on 937 Verified Reviews

4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Nov 2024
Odd that there were still some stairs you had to navigate after taking the lift to your floor. My bed was uncomfortable and really saggy in the middle - made for a not so good sleep.
Comment from Hotel Management
16 Nov 2024 by Front desk, Hotel Management
Dear Bun Yeau,Thank you for leaving a review, your feedback is important to us. We are sorry for the inconvenience you may have experienced during your stay with us. Hopefully you got to enjoy your stay with us despite that. We hope to welcome you back in the future!Kind regards,
5 out of 5
by A verified traveler from Waterloo

Posted 8 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Receptionen, Hotel Management
Hej Anne Marie,Tack för att du tog dig tiden att lämna en recension. Vi är så glada över att du hade en trevlig vistelse hos oss. Vi hoppas få att få välkomna dig tillbaka snart igen!Med vänliga hälsningar,
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Receptionen, Hotel Management
Hej Daniel, Tack för att du tog dig tiden att lämna en recension. Vi är glada över att du hade en bra vistelse hos oss och ser fram emot att välkomna dig tillbaka!Med vänliga hälsningar,
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Comment from Hotel Management
17 Nov 2024 by Receptionen, Hotel Management
Hej Aaron,Tack för att du tog dig tiden att lämna en recension. Vi är glada över att du trivdes hos oss och hoppas på att få välkomna dig tillbaka!Med vänliga hälsningar,
5 out of 5
by A verified traveler

Posted 18 Oct 2024
The best part about this hotel is the staff. So nice and accomodating. Good breakfast. Rooms are small but perhaps it is typical of Europe. Location is central to everything. Lots of attractions within 30 minutes walk. Bus, metro and train all close by.
Comment from Hotel Management
19 Oct 2024 by Front desk, Hotel Management
Dear Huong,Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay and that liked the breakfast and location. We also want to thank you for your kind words about our staff. Hopefully we get to welcome you back soon again!Kind regards,
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Outstanding in all respects, and the buffet breakfast is terrific. Great location.
Comment from Hotel Management
19 Oct 2024 by Front desk, Hotel Management
Dear Peter,Thank you for leaving a review. We are so happy that you enjoyed your stay and hope to welcome you back to us!Kind regards
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Front Desk, Hotel Management
Dear Jane, Thank you kindly for taking time to review. It makes us happy to see you had a good time for your stay. Hope to welcome you back to us soon again!Best regardsFront deskElite Hotel Stockholm Plaza
3 out of 5
by A verified traveler

Posted 30 Sep 2024
Comment from Hotel Management
7 Oct 2024 by Front Desk, Hotel Management
Dear Connor,Thank you kindly for writing this review. You feedback is important to us, so we can become better. We hope to welcome you back to us again.Best regards, Front Desk
5 out of 5
by A verified traveler from Van Nuys

Posted 9 Sep 2024
A wonderful hotel. Small room and terrible TV choices for English speakers. Staff is very attentive.
Comment from Hotel Management
4 Oct 2024 by Front desk., Hotel Management
Dear Michael, Thank you for taking the time to leave a review, your feedback is very important to us. We're glad to see you had a good stay with us and that your liked the hotel as well as the staff. We hope to welcome you back again at any time! Kind regards,
4 out of 5
by A verified traveler

Posted 5 Sep 2024
I like the location. Bathtub was big
Comment from Hotel Management
6 Sep 2024 by Front desk, Hotel Management
Dear Bruno,Thank you for leaving a review. We are happy to hear that you enjoyed your stay with us. We look forward to welcome you back!Kind regards,