Ratings based on 2,018 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 7 Dec 2024
Excellent service, nice and clean, good breakfast, great staff.
Comment from Hotel Management
14 Dec 2024 by ., Hotel Management
Hello Eric! We are so delighted to hear that our great staff could be of top notch service to you and make you feel at home :) We love hearing from our best guests and we hope to see you again in the future! Best regards, Comfort Hotel Xpress Staff
by A verified traveler
Posted 6 Dec 2024
"The location is excellent, making it a great choice for convenience. While the hotel room itself wasn't particularly impressive, the customer service from Lena truly made our stay enjoyable. Her attention to detail and friendly demeanor went a long way in enhancing our experience."
Comment from Hotel Management
14 Dec 2024 by ., Hotel Management
Hi Annabelle! Great to hear that your stay and that your arrival to us could be made special by our staff! We hope to see you again in the future :)Best regards, Comfort Hotel Xpress Staff
by A verified traveler
Posted 2 Dec 2024
I stayed at this hotel for 2 nights in mid November and found my stay "fine" overall, I had booked a compact double room for myself and my partner during our short weekend getaway trip.
The positives were the price was quite reasonable, the location was very convenient especially if you are getting the train from Arlanda Airport as the hotel is directly above the platforms.
Negatives were that the room was very worn to a point of the walls being very dirty from past uses, the furniture being overly worn and not being updated in a while and the bed was on the more uncomfortable side with the feeling of springs through the mattress.Initially you are only given 2 pillows, which for 2 people is quite poor given I had booked for 2 people, however, I had requested more at the reception which they did provide so not a real issue.
If you are looking for convenience for a short weekend stay, I would say this hotel will do the job as it is well situated to explore the main regions of Stockholm such as the shopping district and plenty of food choices around. If you are looking for a more comfortable stay with a bit more class and spacious room, I would recommend exploring other hotels though.
Comment from Hotel Management
14 Dec 2024 by ., Hotel Management
Hello Kurt! Thank you so much for providing such a good review. It is always appreciated and we do hope we can fix some things and renovate in the near future. Amazing to hear that our location and surrounding adventures in Stockholm could make your trip so much fun! We hope to see you again in the future Best regards, Comfort Hotel Xpress Staff
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 29 Nov 2024
Centrally located, close to shopping and dinning options.
by A verified traveler
Posted 28 Nov 2024
The location is excellent. Near the central train station. Many shops and eatries nearby. The room is very small but it has all that is needed. The staff is very helpful.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 24 Nov 2024
It was lovely to be able to check in a little earlier than usual as I had a long journey and was exhausted. ..thank you to the accommodating staff on the front desk. The room was functional ..and had a desk, which came in handy, as I had work to do. The room was very clean and the bed was comfortable...superbly located close to the railway station ..I shall definitely be returning.
by A verified traveler
Posted 13 Nov 2024
