Ratings based on 687 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 4 Jul 2024 on Hotels
To check in hotel you have to go into the Boston restaurant but that isn’t open during summer so you have to go across into O’Learys. Most of the time there is no one to help you, it’s all done self service. We wanted to store our luggage, as its states on their site that it is an option, but no one was working to facilitate that. We came to the reception in O’Learys at 9:30 am, not opened, then came back at 11:30 am since check out was at 12 and still no one working. I found someone not affiliated with the hotel but somehow worked at Olearys, who opened the coat check room so we could leave our bags for a few hours. They do offer a breakfast which is in the empty restaurant with no one working so you just awkwardly walk in the empty restaurant to help yourself. It was one of the most uncomfortable and awkward hotel experiences.
This hotel works if you want zero interaction, extras, and you’re doing something specifically at Globen otherwise it’s a waste of money to stay there.
by A verified traveler
Posted 3 Jul 2024 on Orbitz
We arrived at the time the email said we could check in and we could not get in. The sign on the door said it did not open for several more hours. No one was around. We were unable to reach a person by phone. The hotel was literally underneath the soccer arena and not convenient to the city center. We bailed and stayed at another hotel.
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Posted 17 Aug 2022 on Hotels
by A verified traveler
Good experience!
Posted 7 Aug 2022 on HotelsPositive:
- Great location - really close to the metro station, supermarket and a few other shops and cafes are just a few meters on foot. Police station and also close by.
- we took a twin room and it had all the needed amenities. The room is clean and the room service was good - we had the towels changed and the room cleaned every day
- check in process was rather smooth - we did have a few challenges trying to understand how to get in, but once got in we have had a very smooth experience
- staff at the hotel is really friendly and helpful. We had an issue with the sink and turned for help with it. The issue was addressed fast and we did not experience any challenges going forward
Room for growth and considerations:
- possibly having a small fridge/kettle could make our stay more comfortable
- the hotel is located close by to some clubs which can be an issue for some people with sensitive sleep. Was not an issue for us at all, though :)
- could add more options for breakfast: maybe more fish or other dishes with eggs (fried, for instance). Overall breakfast is good: some fresh veggies, hard boiled eggs, fish spread, ham, fruits, cereals and bread. Vegan milk and butter were also provided
- as I ve mentioned, it was a bit difficult to understand where to go in order to check in. Could have been just me but possibly being more verbose over email/signs could help here
Overall, very happy with this hotel - great value for the price.
by A verified traveler
Posted 6 Aug 2022 on Hotels
by A verified traveler
Posted 18 Jul 2022 on Hotels
by A verified traveler
Posted 12 May 2022 on Hotels
by A verified traveler
Posted 29 Dec 2021
I was disappointed in the checkin / entrance process it was difficult to get in through the main entrance door as it was all wifi dependent and the wifi outside the main door was poor and spotty at the best of times this resulted in me using data from my foreign mobile provider increasing my cost to stay here. Requested a pin code for the main door by email as there is no one to talk too but never heard back from the hotel. The restaurant was closed as well so no guidance in who to talk too or to find a person to talk to also meant no complimentary breakfast. I would consider staying here again if they fixed these problems and commuiicated better with guests as the rooms were excellent and well cleaned everyday.
