Ratings based on 886 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Astrid, Hotel Management
Thank you for your feedback, Tom. We're glad to see that you had a positive experience overall. Your insights are valuable to us, and we will use them to continue improving our services. If there’s anything specific you would like to share, please feel free to reach out.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Astrid, Hotel Management
Thank you for your wonderful feedback, Rajan. We are thrilled to hear that you enjoyed your leisure trip and found the condition of our hotel to be top-notch. Your comments regarding our staff will be shared with the team, as we always strive to enhance our service. We appreciate your input and look forward to welcoming you back in the future.Best regards.Astrid NyquistRooms Division Manager
by A verified traveler
Posted 22 Nov 2024
Perfect choice for family!
Comment from Hotel Management
5 Dec 2024 by Astrid, Hotel Management
Thank you for your wonderful feedback, Yelena. We're thrilled to hear that Berns Hotel was the perfect choice for your family trip. It's great to know that you enjoyed your stay and found our staff to be exceptional. Your comments will certainly help us continue to improve our services. We hope to welcome you back soon!
by A verified traveler
Posted 4 Nov 2024
The small single rooms are a great deal in Stockholm.
Comment from Hotel Management
11 Nov 2024 by Astrid, Hotel Management
Dear R Tony,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our small single rooms to be a great deal. Your kind words about our staff will be shared with them, as they strive to provide excellent service.We appreciate your insights and will use them to continue improving our offerings.
by A verified traveler
Posted 22 Oct 2024
Gorgeous hotel and perfect location, very central to all tourist spots. Great breakfast buffet in the restaurant. Staff very helpful and friendly!
Comment from Hotel Management
11 Nov 2024 by Astrid, Hotel Management
Dear Sarah,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our gorgeous hotel, central location, and the great breakfast buffet. It's also fantastic to know that our staff made a positive impression on your stay. I will be sure to pass on your kind words to them.We hope to welcome you back soon!
by A verified traveler
Posted 20 Oct 2024
The Berns is a lovely hotel with an amazing history. Location is central to shopping, dining and museums.
Comment from Hotel Management
21 Oct 2024 by Astrid, Hotel Management
Dear Bonnie,Thank you for your kind words about Berns Hotel! We're delighted to hear that you enjoyed our central location and the rich history of our hotel. Your feedback is greatly appreciated, and we hope to welcome you and your friends back for another leisure trip soon.Best regards!Astrid NyquistRooms Division Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Astrid, Hotel Management
Thank you for your wonderful feedback, Susan! We're thrilled to hear that you enjoyed your leisure trip and that your experience at Berns Hotel was rated so highly. We appreciate your support and hope to welcome you back soon for another fantastic stay. Have a great day!
by A verified traveler from Bronxville
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Astrid, Hotel Management
Thank you for sharing your feedback, Karin. We're glad to hear you chose Berns Hotel for your leisure trip. We appreciate your insights regarding the overall condition of the hotel, and we'll take your comments into consideration. If there were specific aspects you found lacking, please feel free to share more details. We hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 4 Oct 2024
Location is incredible. The property was amazing convenient to everything Copenhagen has to offer. The staff is friendly and attentive. This property was a great choice for our 3 days in the city.
Comment from Hotel Management
7 Oct 2024 by Astrid, Hotel Management
Dear Monica,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our incredible location and found our staff friendly and attentive during your stay. It's great to know that Berns Hotel was the perfect choice for your leisure trip in Copenhagen. We hope to welcome you back for another memorable experience!Best regards.Astrid NyquistRooms Division Manager
by A verified traveler
Posted 4 Oct 2024
Loved the hotel, staff were great, room was elegant and the restaurant was very good .
The one downside is they have a disco on weekend nights with a booming bass that may keep you up.
Highly recommend for a weekday stay.
Comment from Hotel Management
7 Oct 2024 by Astrid, Hotel Management
Thank you for your wonderful feedback, Darryl! We're thrilled to hear that you loved the hotel, found the staff great, and enjoyed the elegance of your room and our restaurant. We appreciate your note about the weekend disco; it's valuable for us to know how it impacts your stay. We hope to welcome you back for another visit soon, perhaps during the week!Best wishes!Astrid NyquistRooms Division Manage
