Ratings based on 193 Verified Reviews
3.0 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2023
Do not stay here. The sinks are falling off the walls, and having food in your room is prohibited (this is a hostel, not a kindergarten). In addition, I felt it would be easy for someone to gain access to my room. It was quite subpar.
Comment from Hotel Management
19 Sep 2023 by The Acco hostel team, Hotel Management
Dear Morgan, Thank you for staying in our hostel and for taking the time to rate our services. Your feedback is very important for us to determine what needs to be improved and what to work on. We don't allow guests to bring food to the rooms because if everyone did that, the other guests will complain about bad smell, even more importantly food may attract bugs into the room, that's why we have a kitchen with a frigde where you can eat and store your food. We regularly update the entrance codes for the main door, room doors and locker room where you can store your important stuff. Based on your feedback we will take a look at the sinks.Best regards, The Acco hostel team
by A verified traveler
Posted 9 Sep 2023 on Hotels
by A verified traveler
Ignore photos - completely inaccurate.
Posted 1 Sep 2023 on HotelsThe place is nothing like the photos
Run down, dirty, no common area. Should be shut down and refurbished. Regardless of the price, if the photos accurately reflected the state of the property, I would have booked elsewhere.
by A verified traveler
Posted 18 Jul 2022
Not clean…ugh
by A verified traveler
10/10 recommend
Posted 16 Jun 2022 on HotelsI checked in just before 12am and the hosts came out to check up on the linen fee, the situation got solved pretty quickly and they were super nice. Before going to bed I was able to get an extra chord extender so I could charge my stuff. The only “problem” was that people were snoring loudly, this was also my first hostel stay in a shared room. Definitely not the last time, next time I will probably bring earplugs tho. But all in all a really great experience!
by A verified traveler
Posted 8 Nov 2021 on Hotels
Very disappointed ☹️
Comment from Hotel Management
6 Jan 2022 by Acco Hostel team, Hotel Management
Hi, Hussain!
We're sorry you didn't have the best experience with us. We wish you mentioned more details about your stay and we hope you come back to rate our service again.
by A verified traveler
Posted 12 Nov 2019
Brilliant hostel, in a fantastic location, me and the lads chonged and had a belter time
Comment from Hotel Management
18 Nov 2019 by Nina, Hotel Management
Dear guest,
Thank you so much for you feedback! Your opinion is important to us!
We are looking forward to see you again at our hostel!
by A verified traveler
Posted 11 Sep 2019 on CheapTickets
I tried to check in late and called them to let them know. They could not find my reservation for a long time even though I provided them with my reservation number and hung up on me several times. Finally after having to email
Them a copy at 1am they found it and said I needed to lay 60sek for linens and share a room with a stranger. I didn’t even get to stay the night there so I’m wondering if I will be re-imbursed for that night. A complete nightmare.
by A verified traveler
Posted 10 Sep 2018 on Ebookers
by A verified traveler from HK
Posted 2 Aug 2018 on Hotels
Pros: Good price. Wifi network performance is good.
Cons: narrow shower rooms, the tables in the common area are a bit too small.
