Ratings based on 817 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
Elevator was down, booked for a queen bed, got twin, limited on food choices.
Comment from Hotel Management
10 Oct 2024 by Florina, Hotel Management
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the elevator being down during your stay.Regarding the room type we can match in the system that my colleague informed you about changing the room to the lower floor since you did not want to use the stairs to have the room that you have booked. Regarding the food options, we appreciate your feedback and will take it into consideration as we work on expanding our offerings.We hope to have the chance to provide you with a better experience on your next visit.Best regards,Aiden by Best Western
by A verified traveler from Mableton
Posted 3 Sep 2024
quiet, reasonable stay with good breakfast
Comment from Hotel Management
12 Oct 2024 by Florina, Hotel Management
Thank you for your kind review! We’re happy to hear that you had a quiet and pleasant stay with us and enjoyed the breakfast. Providing a relaxing atmosphere and a good start to the day is important to us, and we're glad we could meet your expectations.We hope to welcome you back again soon!Best regards,Aiden by Best Western
by A verified traveler
Posted 18 Jul 2024
Tiny but clean rooms / everything is automated / poorly staffed.
Having EV chargers on site is a big plus!
Comment from Hotel Management
24 Jul 2024 by Florina, Hotel Management
Kjære.Takk for at du gjennomførte undersøkelsen angående ditt siste opphold hos oss. Du er svært viktig for oss som kunde og vi setter pris på dine tilbakemeldinger. Ved å fortelle oss hva du likte ved oppholdet og hvordan vi kan forbedre oss, hjelper du oss med å levere en førsteklasses opplevelse for deg og andre gjester i fremtiden. Vi håper du kommer tilbake og besøker oss igjen snart.Hvis jeg kan være til hjelp i fremtiden, ikke nøl med å kontakte meg på 47697663.Takk igjen for at du tok deg tid til å gjennomføre undersøkelsen. Vi setter pris på din lojalitet til varemerket vårt.Med hilsen,Florina ManuAiden by Best Western Trondheim Airport
by A verified traveler
Posted 1 Jul 2024
I stayed twice within a few days. They accommodated my plans changing which was great.
The first room a double on the first floor was very clean. The second time was a single room on the third floor for 2 nights that was only ‘surface’ clean. The towels also need bleaching.
The breakfast was amazing! I’ll be back.
Comment from Hotel Management
24 Jul 2024 by Florina, Hotel Management
Kjære Laurie.Takk for at du gjennomførte undersøkelsen angående ditt siste opphold hos oss. Du er svært viktig for oss som kunde og vi setter pris på dine tilbakemeldinger. Ved å fortelle oss hva du likte ved oppholdet og hvordan vi kan forbedre oss, hjelper du oss med å levere en førsteklasses opplevelse for deg og andre gjester i fremtiden. Vi håper du kommer tilbake og besøker oss igjen snart.Hvis jeg kan være til hjelp i fremtiden, ikke nøl med å kontakte meg på 47697663.Takk igjen for at du tok deg tid til å gjennomføre undersøkelsen. Vi setter pris på din lojalitet til varemerket vårt.Med hilsen,Florina ManuAiden by Best Western Trondheim Airport
by A verified traveler
Posted 17 Jun 2024
The airport is a bit out of the way unless you’re flying, but people nice, breakfast excellent, and accommodations good.
Comment from Hotel Management
1 Aug 2024 by Florina, Hotel Management
Kjære Gwendolyn.Takk for at du gjennomførte undersøkelsen angående ditt siste opphold hos oss.Du er svært viktig for oss som kunde og vi setter pris på dine tilbakemeldinger. Ved å fortelle oss hva du likte ved oppholdet og hvordan vi kan forbedre oss, hjelper du oss med å levere en førsteklasses opplevelse for deg og andre gjester i fremtiden. Vi håper du kommer tilbake og besøker oss igjen snart.Hvis jeg kan være til hjelp i fremtiden, ikke nøl med å kontakte meg på 47697663.Takk igjen for at du tok deg tid til å gjennomføre undersøkelsen. Vi setter pris på din lojalitet til varemerket vårt.Med hilsen,Florina ManuService CrewAiden by Best Western Trondheim Airport
by A verified traveler from Markham
Posted 3 Jun 2024
by A verified traveler
Posted 24 May 2024
Its a place to stay when you have an early flight the next morning. Small rooms. Dinner was tiny and no variety but no options in area. Breakfast was good.
by A verified traveler
Great stay at excellent location for airport
Posted 15 Jan 2024 on HotelsExcellent location for the airport and with pretty view of the lake. We stayed in family room (3 adults) at start and end of holiday driving to Sweden. Breakfast was excellent - lots of variety and quantity. Only complaint is the bathroom/wet room was so hot and there didn't appear to be a way of adjusting the temperature.
I didn't particularly enjoy the automated system to check-in or the hologram lady who made me jump every time when she greeted anyone who walked by! Maybe it's me being 'old school' but I prefer a human!
by A verified traveler
A scoop for the price!
Posted 5 Sep 2023 on Hotels Clean and nice hotel. A scoop for the price. The restaurant is the best in Trondheim area. The chef is a genius. Dinner and breakfast are much better here than on all the other more expensive hotels in the area.
Comment from Hotel Management
21 Oct 2023 by TJ, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
21 Oct 2023 by TJ, Hotel Management
Takk for tilbakemeldingen
