Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Good location, breakfast was average but not great. I went into the hotel the AM of checkin to secure an extra night under my nieces name. At that time i explained that we wanted to keep the same room for all 3 nights a d i was assured it would be no problem.
The late morning of the 3rd night I got a call from the hotel asking about why we hadnt checked out yet.
I explained that the room under my nieces name was in fact the payment for our 3rd night in the same room.
He stated that there were no notes in the computer about the arrangements that I had made with, Lili, I believe that AM of the 1st day.
I confirmed with him my nieces name and he transferred that credit over to our room.
When we got to the hotel we found that our keys had been deactivated so we had to go back down from our room to the front desk to get new keys!
We also had amorous headboard banging neighbors who were active every several hours both nights!
We reported it to the front desk after the 1st nite and we were assured that they had checked out for our 2nd nights stay.
No such luck!! They were at it again keeping us up!!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback and hope you choose to stay with us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
by A verified traveler
Posted 11 Nov 2024
Quiet
Comment from Hotel Management
12 Nov 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback and hope you choose to stay with us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
by A verified traveler
Posted 10 Nov 2024
It was a quiet and peaceful atmosphere
Comment from Hotel Management
12 Nov 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback and hope you choose to stay with us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
by A verified traveler
Posted 9 Nov 2024
The only thing is a lot of noisy between rooms.
Comment from Hotel Management
10 Nov 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback and hope you choose to stay with us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
by A verified traveler
Posted 1 Nov 2024
We were very pleased and will recommend to our friends.
Comment from Hotel Management
3 Nov 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We hope you can choose us again on your future visits to the area. Best, Serena FloresFront Desk Supervisor Fairfield Inn Santa Clarita.
by A verified traveler
Posted 28 Oct 2024
Close proximity to Six Flags. Really great place to stay, including the breakfast buffet.
Comment from Hotel Management
29 Oct 2024 by Sarah, Hotel Management
We appreciate you taking the time to leave us a review. We hope you choose us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Karen, Hotel Management
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay and hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
by A verified traveler
Posted 11 Oct 2024
Very good 👍
Comment from Hotel Management
13 Oct 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us and hope you choose us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
by A verified traveler from Dayton
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Sarah, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback and hope you choose to stay with us again on your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
