Ratings based on 365 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Nice property. Manager was outstanding!
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Dolores,We are pleased to hear you enjoyed our property and that our manager made a positive impression on your stay. We appreciate your kind feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello randy, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Kenneth, We are glad to hear that you chose to stay with us. If there is anything specific you would like to share about your experience, please feel free to contact us directly. We appreciate your support and hope to welcome you back soon.
by A verified traveler
Posted 13 Sep 2024
Floors dirty, took money out to early, couldnt understand desk person
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello dave melton and lori,We're sorry to hear about your experience and appreciate your feedback. We will share your comments with our team for improvement. If you have any further concerns, please feel free to reach out to our management team directly.
by A verified traveler
Posted 28 Aug 2024
Awesome place
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello Jeffrey,We are delighted to hear that you had a positive experience at our hotel. We strive to provide excellent service to all our guests. Your feedback is greatly appreciated. Thank you for choosing to stay with us.
by A verified traveler
Posted 25 Aug 2024
Found bugs in bed, floss in sink, hair in tub. Stain in carpet
Comment from Hotel Management
27 Aug 2024 by Manager, Hotel Management
Hello Josh, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 16 Aug 2024
Property wasn’t very maintained. Staff was not very friendly. Room smelled like cigarette smoke when we first opened the door.
Comment from Hotel Management
16 Aug 2024 by Manager, Hotel Management
Hello CHERYL,We appreciate your feedback and apologize for any inconvenience you experienced. Our team strives to provide top-notch service, and we will address your concerns with our staff. Thank you for bringing this to our attention, we will use your comments for further improvement.
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Yarlin,We're delighted to hear you had a pleasant stay with us! Please feel free to reach out to us directly with any further comments or suggestions from your visit. We look forward to welcoming you back soon.
by A verified traveler
Posted 11 Aug 2024
Uncomfortable beds, non smoking room smelled horribly of smoke. Very outdated. Ok for one night stay
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Jennifer, We're sorry to hear about your experience during your stay with us. We appreciate your feedback and will share it with our team for improvements. Each guest's comfort is important to us, and we strive to provide a pleasant stay for all. Your comments will be taken into consideration for future upgrades to enhance our guests' experiences.
by A verified traveler
Posted 10 Aug 2024
The bed mattress was pretty worn out, and the carpet a bit stained, but the bath water was hot and the bathroom and bedroom clean.
Would have loved complementary coffee and milk in the morning in the office.
Comment from Hotel Management
10 Aug 2024 by Manager, Hotel Management
Hello Suzanne,We appreciate your feedback regarding your recent stay. We are glad to hear you enjoyed our clean rooms and hot water. While we do not offer complementary coffee and milk in the office, we do have coffee available for purchase in our on-site caf. We hope to welcome you back for another stay soon.
