Ratings based on 795 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Sep 2022 on Hotels
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
2 out of 5
by A verified traveler

Posted 26 Sep 2022
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2022 on Hotels
3 out of 5
by A verified traveler

Novotel Stevenage

Posted 23 Sep 2022 on Hotels
Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
4 out of 5
by A verified traveler

Posted 18 Sep 2022
just handy to the motorway
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2022 on Hotels
3 out of 5
by A verified traveler

Terrible

Posted 4 Sep 2022 on Hotels
Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2022 on Hotels