Ratings based on 499 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Ibis Stevenage, Hotel Management
Thank you for review
by A verified traveler from Stevenage
Posted 26 Aug 2023
Noise room and loud music all night, no phone in room, call reception but no answer
Comment from Hotel Management
25 Sep 2023 by Ibis Stevenage Reception, Hotel Management
Thank you for your review, we are sorry to hear that your stay was great and apologise for the noise levels, we also apologise for the no the answering of calls to reception they may have been away from the desk but it has been raised with the team
by A verified traveler
Posted 5 Aug 2023 on Hotels
Comment from Hotel Management
6 Aug 2023 by Mawgan, Hotel Management
Thank you for your review, we hope to welcome you back to the Ibis Stevenage again.
by A verified traveler
Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
30 Jul 2023 by Shannon , Hotel Management
Thank you for your review. We hope to welcome you back
by A verified traveler
Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
16 Jul 2023 by Shannon , Hotel Management
Thank you for your scoring, we appreciate that you have scored us 10/10, we are pleased with your review. We hope to welcome you soon.
by A verified traveler
Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
16 Jul 2023 by Shannon , Hotel Management
Thank you for your score. If you could elaborate on your scoring, we can then discuss and make any changes that is necessary to your comments. We appreciate any feedback to ensure the hotel is a better place for our guests.
by A verified traveler
Posted 10 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Ibis Stevenage Reception , Hotel Management
Thank you for your review, we look forward to welcoming you back again in the future
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Ibis Stevenage Reception, Hotel Management
Thank you for your review, we hope to welcome you again in the future
by A verified traveler
The worst scenario possible for business travelers
Posted 11 Dec 2022 on HotelsThey closed down and left me with no accommodation…hotels .com didn’t find an alternative and I had to find something with one day to go …
Comment from Hotel Management
5 Jan 2023 by GM, Hotel Management
We are very sorry, we informed Expedia/Hotels.com and their duty as your booking was with them was to find suitable accommodation for you.
by A verified traveler
Cold . No or little heating
Posted 6 Dec 2022 on HotelsCold . Poor heating 😪
Comment from Hotel Management
6 Dec 2022 by Ibis Stevenage, Hotel Management
Thank you for your review, we are sorry to hear you were cold, our heating panels work both remotely in the rooms and centrally from the reception, we can always try and assist with extra heaters too if asked.
