Ratings based on 969 Verified Reviews

3.8 out of 5
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Rooms were clean and quiet. Staff was friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
1 out of 5
by A verified traveler

Posted 2 Nov 2024
No hot water in room. Maintenance man was rude and didnt know the differences between hot water and luke warm water. Tried to convince me that the water was hot 🔥
3 out of 5
by A verified traveler

Posted 28 Oct 2024
Good news: The staff here was consistently friendly, cheerful, and helpful. That was the best part. Bad news: This was once a beautiful property. I stayed there often after it was first built (early 2000s). However, it is now obviously past its prime. My room was very outdated, the furniture had been there for quite some time, and there was a smell like the place had endured 20 years of Febreze baths. I got nauseous a few times. Fortunately, I was able to open one of the windows. I did not even want to sit in the main upholstered chair that faced the TV - or to even put my coat on it. Fortunately, the bed was much better (and in a different room) than the living room area of the suite. They obviously price themselves within the range of other local hotels, so the price for my room ($240) was outrageous. But it was one of the last options I could find. Frankly, I've been in much fresher rooms at Motel 6. The breakfast was Motel 6-level quality, too. There was the ubiquitous waffle machine and some hard boiled eggs. I was there for a long-term event (7 days), but I could only eat breakfast there once. Location-wise, it's not too great, unless you love Burger King (right next door) or gas-station food. You really need a car. Crossing the street to the Sheetz is very dangerous as a pedestrian - lots of dump trucks from the quarry. I hope that they can upgrade and refresh the rooms. It could still be a nice place again. And, as I said, the staff are wonderful.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Nice place to stay, recommended.
3 out of 5
by A verified traveler

Posted 21 Oct 2024
Housekeeping is not every day it’s every three days. You have to request housekeeping. I requested housekeeping every day but I know our sheets weren’t changed all they did was remake the bed up. On my last day I requested housekeeping again and was told they was short staffed and was I questioned on having housekeeping the day before. My wife had to request fresh towels to be brought up to our room for that night. I’ll never stay there again just on not having your room cleaned everyday. If you’re fine with not having your room cleaned every day then this is the place to stay at I guess.
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024