Ratings based on 513 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Very convenient for my needs
Comment from Hotel Management
2 Nov 2024 by Hotel Management , Hotel Management
Dear Sondria, Thank you for your feedback. We are glad to hear that our location was convenient for your needs during your stay. However, we aim to provide an exceptional experience for all our guests, and we would love to know how we can enhance your future visits. Your insights are valuable to us, and we hope to welcome you back soon for an even better experience.Sincerely,Hotel Management
by A verified traveler
Posted 29 Oct 2024
It’s was messy in the lobby other than that it’s was all good
Comment from Hotel Management
30 Oct 2024 by Hotel Management , Hotel Management
Dear Skylar,Thank you for your feedback! We are glad to hear that you had a good stay overall. We appreciate your input regarding the lobby's cleanliness and will address this with our team to ensure a better experience for future guests. We look forward to welcoming you back to our hotel soon!Sincerely,Hotel Management
by A verified traveler
Posted 20 Oct 2024
The people over me, are very noisy all night all day, disturbed my sleep. But the stay would get a 5 star if the people over me wasn't so noisy.
Comment from Hotel Management
21 Oct 2024 by Hotel management, Hotel Management
Dear Genora, Thank you for sharing your experience with us. We sincerely apologize for the disturbance you encountered during your stay. We understand how important a peaceful environment is for a restful visit, and we regret that this impacted your comfort. Your feedback is valuable, and we will work to ensure a quieter and more pleasant experience in the future.Sincerely,Hotel Management
by A verified traveler
Posted 18 Oct 2024
I didnt like the fact that i woke up to leave and saw a roach in my room.
Comment from Hotel Management
19 Oct 2024 by Hotel Management, Hotel Management
Dear Brandon,Thank you for sharing your experience. We sincerely apologize for the pest issue you encountered during your stay. This does not reflect the standard of cleanliness we strive to maintain, and we will immediately address this matter with our team to ensure it is resolved. Your feedback is invaluable in helping us improve our services, and we truly regret the inconvenience this caused. We hope you will consider giving us another opportunity in the future to provide you with a more comfortable and pleasant experience.Sincerely,Hotel Management
by A verified traveler
Posted 16 Oct 2024
At this price point you won't find anything better. Nice room and great value. Great staff. Stay here.
Comment from Hotel Management
17 Oct 2024 by Hotel Management, Hotel Management
Dear Greg,Thank you for your wonderful review! We are delighted you enjoyed your stay and found great value in our accommodations. Your kind words about our staff and overall experience at Extended Stay America mean a lot to us. We look forward to welcoming you back!Sincerely,Hotel Management
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 12 Oct 2024
by A verified traveler from Inkster
Posted 9 Oct 2024
