Ratings based on 520 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 Sep 2020
Hotel was under renovation without any notice prior to arrive. Had to ask for everything including soap. Realized when ready for coffee, no cups. No carpet or baseboards in hallway. Everything was dirty with drywall dust. Air conditional was marginal at best. Asked for a different floor but apparently all floors were the same. Asked for a lower rate based on conditions but only received a token reduction. I have never written a review like this, so conclude what you want. Not a good experience.
2 out of 5
by A verified traveler

Terrible

Posted 31 Aug 2020 on Hotels
The hotel was without basic things like ice. Sheets were dirty had to go get clean sheets and change bed ourselves. Bed was very "worn" and not comfortable in.the least. Had no soap in the restroom. Some outlets in the room didnt work, nor the telephone
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2020 on Hotels
4 out of 5
by A verified traveler

not a bad stay

Posted 22 Aug 2020 on Hotels
We were here to drop off the kids for college. The hotel is under renovation so its in a bit disarray. Combine with Covid there is no service so......it’s a great location to food, shopping and college move in. Plenty of parking. Ask for the front side of the hotel if you want to see town, otherwise you just see country. Bonus....Whataburger is walking distance. And the customer service, TOP NOTCH!!
3 out of 5
by A verified traveler

Posted 20 Aug 2020 on Hotels
They are remodeling and didn’t have flooring on our floor done. The hotel smelled due to the remodel. No pool access or breakfast due to COVID.
4 out of 5
by A verified traveler

Great Stay

Posted 19 Aug 2020 on Hotels
The staff was very nice and helpful. The hotel had some construction going on but they were very mindful of the guest and kept it quiet at night!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2020 on Hotels
2 out of 5
by A verified traveler

Avoid until after remodel

Posted 15 Aug 2020 on Hotels
The rooms are dark and damp. Had a special odor to them. I thought it was just my room but i overheard other guests complaining of the same problems. The hotel is under remodel so hopefully it will get better soon
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2020
4 out of 5
by A verified traveler

Posted 12 Aug 2020 on Hotels
Hotel was clean, in process of remodeling so there was a bit of a mess. Very nice, helpful staff.
Back to Hotel Details Showing Reviews 1 - 10 of 520 Next