Ratings based on 674 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
I was charged for a king suite but give a regular king room. Also, I was not told at check in that my room had been down graded and still charged. When I came to the room after dinner, I realized. I needed 2 beds.
by A verified traveler
Posted 19 Nov 2024
All was great for a one night stay.
Comment from Hotel Management
19 Nov 2024 by Rose D., GM, Hotel Management
Glen, Glad you enjoyed the stay! Hope to have you back soon!
by A verified traveler
Posted 19 Nov 2024
Awesome stay but hot tub was a bit dirty
Comment from Hotel Management
19 Nov 2024 by Rose D., GM, Hotel Management
Ginger,Thank you for taking the time to provide feedback! We will definitely address the hot tub. Glad you enjoyed your stay, and we hope to welcome you back.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Rose D., GM, Hotel Management
Hope, Happy to see you had a good stay! Return soon!
by A verified traveler
Posted 22 Oct 2024
The room and amendments were nice. The staff however were not very friendly or willing to help. It yook over 20 minutes to check in and we were the only ones there at the moment. Also we needed extra sheets for the couch mattress and when asking the front office the young lady seemed very inconvenienced that we were asking for the sheets and blankets.
Comment from Hotel Management
19 Nov 2024 by Rose D., GM, Hotel Management
Ashton,I’m so sorry your experience with our staff fell short of excellent. We strive to provide the best guest services. We will address this immediately. He hope to have you back and show you Hamptonality!
by A verified traveler
Posted 7 Oct 2024
We arrived to the front desk with a lady with an attitude and didn’t greet us with any hospitality. Later called the front desk to ask a question and someone picked up the phone and hung up right away, not once but twice! Breakfast had no hot water for the oatmeal and there was no microwave for heating anything. It’s was a convenient place, but probably won’t stay there again.
by A verified traveler
Posted 4 Oct 2024
Close to the University
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 3 Sep 2024
The property and the town was pretty run down. We had a whole in the wall of our bathroom. It was ok for what the town had to offer.
