Ratings based on 403 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2022
I hotel is in poor shape, the door safety latch had half of it missing, the door to the room was bent, the swimming pool was not open nor did it appear it would be anytime soon as if had algae growing in it. The website said free breakfast, there was none. The hotel overall looks rundown
Comment from Hotel Management
16 Jun 2022 by Guest Relations, Hotel Management
Dear Joseph,
It's unfortunate to hear that you didn't have a great time with us and we apologize for any concerns over the upkeep of the property. We'll be sure to have our team members look into your concerns as soon as possible and have them make changes where necessary. Despite this, we know that we can do better and we hope you'll join us again soon.
by A verified traveler
Posted 29 May 2022 on Travelocity
Absolutely filthy and run down! It was Memorial Day weekend so there wasn’t much to choose from, but I’d probably slept better if I had slept in my vehicle. Maids didn’t speak English so there was no communicating to tell them what we needed. Furniture was beaten up, stains on chairs, carpet completely ripped up in front of the door, and very filthy. I wouldn’t take my shoes off in the room! If businesses would clean these rooms like they cared about Covid, it sure would have been nice. Save your money, just sleep in your car!
Comment from Hotel Management
15 Jun 2022 by Guest Relations , Hotel Management
Dear Kristin,
Thank you so much for sharing your thoughts. We want to sincerely apologize for your experience at our property. While our goal is to provide clean, comfortable accommodations, it appears we have some work to do. The issues regarding your room and housekeeping will be promptly discussed with our team. Constructive feedback like yours is always appreciated, and we thank you for helping us improve.
by A verified traveler
Posted 27 May 2022 on Hotels
Comment from Hotel Management
30 May 2022 by Mike, Hotel Management
Thank you for staying with us, we make improvement on it.
by A verified traveler
Great stay
Posted 23 May 2022 on HotelsHad a great stay, the bed was very comfortable, it was quiet. Nice to have a small couch in room. No breakfast, but handy restaurant nearby.
by A verified traveler
Posted 22 May 2022
The property was a nice place to rest my weary head after a day in the heat.
by A verified traveler
Posted 18 May 2022
Friendly staff, clean and Nextdoor to excellent restaurant.
Phone in room not physically connected to service.
Reasonable rates. Would stay again.
by A verified traveler
Posted 15 May 2022 on Orbitz
It was a nice stay for the price
by A verified traveler
Posted 14 May 2022
Bath tub controls badly need repair. Bed was improperly made(sheet, then blanket, then sheet).
Comment from Hotel Management
16 May 2022 by Mike, Hotel Management
Thank you for staying with us, we make improvement on it.
by A verified traveler
Nice but old
Posted 14 May 2022 on HotelsStay was nice. The facility is old and needs updating but the owners appear to be doing their best.
Comment from Hotel Management
16 May 2022 by Mike, Hotel Management
Thank you for staying with us, we make improvement on it.
by A verified traveler
Posted 12 May 2022 on Hotels
Comment from Hotel Management
14 May 2022 by Mike, Hotel Management
Thank you for staying with us.
