Ratings based on 26 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2024
Great stay. Staff was super helpful and spoke good english. Restaurant food was excellent but a bit pricey. Views were spectacular. Indoor pool was fun and sitting outside in the spa with the mountain views was a great experience.
by A verified traveler
Posted 6 Jun 2023 on Hotels
by A verified traveler from Austin
Posted 11 Aug 2019
The restaurant was delicious, and it was close to the ski lifts...we loved it so much we cancelled our plans and are returning for the end of our European vacation
Recommended
for Everyoneby A verified traveler
Time to relax
Posted 7 Aug 2018 on EbookersWe had a very relaxing stay in a very welcoming and nice hotel. The hotel à la carte menu was just impeccable and the hotel staff was very friendly.
by A verified traveler
Posted 1 Sep 2024
Nice cozy place in the mountains
by A verified traveler
Posted 2 Aug 2024
The complete team and hotel was excellent!
by A verified traveler
Disappointing Hotel Stay: Mattress and Towel Issue
Posted 27 Dec 2023 on HotelsDuring my recent four-night stay at a hotel, I was thoroughly disappointed by several key factors. Firstly, the mattress was old and uncomfortable, lacking proper support and featuring uneven springs that made it impossible to get a good night's sleep. Additionally, the towels provided in the room were in poor condition, with frayed edges, tears, and even holes. This lack of attention to cleanliness and guest comfort was disheartening. Lastly, the hotel manager's poor hospitality manners further contributed to my dissatisfaction. Instead of addressing my concerns with professionalism and promptness, the manager displayed dismissive behavior and failed to provide satisfactory solutions. Overall, these issues significantly impacted my experience and left me feeling deeply disappointed with my stay. It is crucial for hotels to prioritize guest comfort, maintain high standards of cleanliness, and ensure that their staff is trained in exceptional customer service. By doing so, hotels can create a welcoming and satisfying experience for their guests.
by A verified traveler
Soggiorno piacevole e rilassante
Posted 19 Aug 2023 on Hotelsby A verified traveler
Posted 16 Jul 2023 on Hotels
by A verified traveler
Posted 31 May 2022 on Ebookers
Freundliches Personal, schönes Zimmer mit herrlichem Ausblick, sehr gutes Abendmenü und Frühstück
