Ratings based on 989 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dearborn
Posted 17 Nov 2024
Super nice. Clean. Very friendly
Comment from Hotel Management
18 Nov 2024 by hotel manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We’re so glad to hear that you had a pleasant stay with us and that our cleanliness and friendly service stood out. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Beautiful updated rooms!
Comment from Hotel Management
12 Nov 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your kind feedback! We're so glad you enjoyed our updated rooms. We hope to welcome you back soon for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Decent rooms, clean, excellent breakfast
Comment from Hotel Management
1 Nov 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We are delighted to hear that you found our rooms to be decent and clean, and that you enjoyed our breakfast offerings. Providing a pleasant experience for our guests is our top priority, and your kind words motivate us to keep striving for excellence.We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Great customer service and bed wash very comfortable and very clean room. . .
Comment from Hotel Management
29 Oct 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you experienced great customer service and found the bed comfortable in a clean room. Our team works hard to ensure that every guest has a pleasant stay, and it's rewarding to know that we met your expectations.We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
by A verified traveler from Littleton
Posted 22 Oct 2024
Person-at check in desk rude. Remaining staff friendly. Lots of parking and amenities. Walking trail for dogs easy to access. Close to mountain and 2 mile drive to downtown.
Comment from Hotel Management
23 Oct 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for highlighting our convenient location, ample parking, and accessible walking trail for dogs. We're happy to hear that the majority of our staff were friendly and welcoming. However, we apologize for the rudeness experienced during check-in and will address this to ensure better service moving forward.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Well run
Comment from Hotel Management
16 Oct 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 11 Oct 2024
Older dated property
Comment from Hotel Management
14 Oct 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your stay. We appreciate your honesty about our property's condition. We are actively working on updates to enhance our guests' experience. We hope to welcome you back in the future to showcase our improvements.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
Room was clean and comfortable. Access to hotel was very easy off main highway coming into Steamboat Springs.
Comment from Hotel Management
8 Oct 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your kind review! We’re glad to hear that you found your room clean and comfortable, and that the hotel's location made for easy access. We hope to welcome you back next time you’re in Steamboat Springs!Sincerely, Hotel Manager
by A verified traveler
Posted 6 Oct 2024
It was fun to see Trudy as I haven’t seen her in a long time.
Comment from Hotel Management
6 Oct 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you had a great time reconnecting with Trudy during your stay. Personal connections like these can truly enhance a visit. We hope to welcome you back soon for more memorable moments!Sincerely, Hotel Manager
