Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Hotel needs general painting and maintenance. The surrounding mountains we’re beautiful
Comment from Hotel Management
16 Nov 2024 by General Manager, Hotel Management
Dear Mary,Thank you for taking the time to leave us your comments. We appreciate your feedback regarding any upkeep concerns and will discuss them internally. Please consider giving us another chance soon; we're confident that we can impress you.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from Roanoke
Posted 4 Nov 2024
Magnificent view of the surrounding mountains.
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Carol,Thank you for taking a moment to share this great review with us! Indeed, our views are certainly breathtaking, and we're happy they resonated with you during your stay. It was a pleasure having you here, and we hope to welcome you back to Clarion Pointe Staunton East for an even better stay soon.
by A verified traveler
Posted 1 Nov 2024
The microwave and toilet was not clean when we checked in. We were moved to another room.
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Phyllis,Thank you for taking a moment to leave a review. Please accept our sincere apologies for the inconvenience you encountered with your first room. Rest assured, your feedback will be addressed with our team to ensure an instance such as this does not occur in the future. It was a pleasure having you here, and we hope you will give us another chance to welcome you back for a seamless stay worthy of a perfect rating.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler from Port Richey
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 24 Oct 2024
Mountain View Room was nice and spacious.
Comment from Hotel Management
25 Oct 2024 by General Manager, Hotel Management
Dear Rachel,Thank you for your perfect rating! We are delighted you enjoyed our spacious accommodations and incredible views, and we cannot wait to welcome you back for another fantastic experience at Clarion Pointe Staunton East in the future!
