Ratings based on 258 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
I liked how quiet and peaceful the hotel was. Great breakfast daily, plus cookies and coffee each afternoon. It was located to nearby restaurants and gas stations to fill up. They had terrific beds for a good night’s sleep.
Comment from Hotel Management
14 Nov 2024 by Billie, Hotel Management
We appreciate you taking the time to complete the survey. We also want to thank you for your loyalty to the Hilton brand, and our property! We continually strive to make our guests feel at home and completely satisfied when staying at our property. On behalf of the entire Hampton Inn Staunton, VA team, "Thank you.” We look forward to your next visit to Staunton.
by A verified traveler
Posted 8 Nov 2024
Customer service was excellent. Did not care for other guests that had no regard for sleeping guests. Loud talking in hallway and slamming doors late at night.
Comment from Hotel Management
12 Nov 2024 by Billie, Hotel Management
I'm sorry that another guest woke you up. Always call the front desk and we can come and handle the problem
by A verified traveler
Posted 13 Oct 2024
Would stay again. Need exhaust fan in bathroom s.
Comment from Hotel Management
14 Oct 2024 by Linda Ingvaldsen, Hotel Management
Hey there Ben! Thank you for your feedback! Your opinion is what helps us learn and grow as a company.I am glad to see you enjoyed your stay with us and do hope that if you are ever in the Staunton area, we have the pleasure of accommodating you! Linda Ingvaldsen General Manager
by A verified traveler
Posted 13 Oct 2024
Average as they all seem to be.
Comment from Hotel Management
14 Oct 2024 by Linda Ingvaldsen, Hotel Management
Thanks for your feedback Carleen. Is there anything we could have done differently to make your stay more enjoyable? We strive to provide a unique and a truly positive guest experience. Please reach out to me directly if you wish to provide any more details about your stay.Linda IngvaldsenGeneral Manager
by A verified traveler
Posted 12 Oct 2024
A grest place to stay in Staunton.
Comment from Hotel Management
14 Oct 2024 by Linda Ingvaldsen, Hotel Management
Mr. Brown,Thank you for such a positive review! We try tour very best to make our guest stay unique and relaxing.We hope to see you in the future! Linda Ingvaldsen General Manager
by A verified traveler
Posted 9 Oct 2024
Staff very friendly and accomadating
Comment from Hotel Management
14 Oct 2024 by Linda Ingvaldsen, Hotel Management
Deb,We appreciate your review. I will be sure to share your comments with my staff to ensure they continue what they're doing! Safe travels! Linda IngvaldsenGeneral Manager
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Linda Ingvaldsen, Hotel Management
Hi Linda! Thank you for giving us a 5 out of 5 rating! I am glad to know you enjoyed your time with us. We hope to see you again if even in Staunton again! Linda IngvaldsenGeneral Manager
by A verified traveler
Posted 8 Oct 2024
No problems whatever.
Comment from Hotel Management
14 Oct 2024 by Linda Ingvaldsen, Hotel Management
Sharon,I'd like to thank you for such a wonderful review. We are glad you enjoyed you stay with us in Staunton and do hope that we see you again!Linda IngvaldsenGeneral Manager
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Linda , Hotel Management
Ernie,We appreciate your review and are glad you enjoyed you stay with us in Staunton. Please visit again soon!Safe travels!Linda Ingvaldsen General Manager
by A verified traveler
Posted 21 Aug 2024
Everything and everyone was awesome
Comment from Hotel Management
24 Sep 2024 by Linda , Hotel Management
Helen, We thank you for rating us a 5 out of 5! We'd love for you to stay with us again if your travels ever bring you to Staunton!Linda IngvaldsenGeneral Manager
