Ratings based on 434 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
This property is a bad value for the cost. Microwave was in another language (not in english).
Comment from Hotel Management
26 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Teresa,Thank you so much for your online review. Please accept our apology for the inconvenience you had about the microwave. We assure you better experience next time . Please give us a chance and stay with us again.Sincerely,
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
26 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Patricia,Thank you so much for your online review. We are sorry for the inconvenience you had about your stay. We will be happy if you would like to share more about it. We assure you to improve further. Please give us a chance and stay with us again.Sincerely,
by A verified traveler
Posted 14 Nov 2024
very clean and cute
Comment from Hotel Management
26 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear [Guest's Name],Thank you for your kind words! We're thrilled you found our hotel clean and cute. Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay soon!Best regards,
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
26 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Daniel,Thank you for your excellent review! We're delighted to hear you had such a positive experience during your stay. Your feedback inspires us to continue providing top-notch service to our valued guests.We look forward to welcoming you back again soon!Best regards,
by A verified traveler
Posted 11 Nov 2024
Rooms were clean. There were very loud noises all through the night. Staff at the front desk was called. He said it was from work being done on the highway, but we told him it was right outside our door. He said he would come check it out, but we never saw him and he never called us back.
Comment from Hotel Management
11 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear [Guest's Name],Thank you for taking the time to share your experience. While we’re glad to hear that you found your room clean, we sincerely apologize for the disturbance during your stay. We understand how important a good night's rest is, and we’re sorry for the inconvenience you experienced. It’s disappointing to learn that our follow-up was not as prompt as it should have been. Your feedback has been shared with our team to ensure that we're more responsive in the future.We hope you’ll give us another chance to provide a quieter and more enjoyable stay next time.Warm regards,
by A verified traveler
Posted 11 Nov 2024
Very quiet, clean, and friendly staff
Comment from Hotel Management
11 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Mary,Thank you so much for your kind words! We're thrilled to hear you enjoyed the peace, cleanliness, and our friendly team during your stay. It's always our goal to provide a welcoming and comfortable experience for our guests. We hope to have the pleasure of welcoming you back on your next visit!Warm regards,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Kevin,Thank you so much for your online review. We are delighted to get your positive feedback. We assure you our best of the services always.Hope to see you again. Have a wonderful day ahead.With regards,
by A verified traveler
Posted 10 Nov 2024
Good 3star motel
Comment from Hotel Management
11 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Andrew,Thank you so much for your online review. Your feedback means lot to us. We assure you our best of the services always.We hope to welcome you again.Sincerely,
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Rhonda,Thank you so much for your online review. Your feedback means lot to us. We assure you our best of the services always. Hope to see you again.Sincerely,
by A verified traveler
Posted 2 Nov 2024
We just stayed one night on our way to Florida and it was great for a one night stay.
Comment from Hotel Management
3 Nov 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Pauline,Thank you for choosing to stay with us on your way to Florida! We're delighted to hear that your one-night stay met your expectations and provided the comfort and convenience you needed for your travels.We hope you had a fantastic trip, and we'd love to welcome you back next time you're passing through!Safe travels,
