Ratings based on 399 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Very accommodating staff!
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Odis,Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Home2 Suites by Hilton Statesboro.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Karen,Thank you for choosing Home2 Suites by Hilton Statesboro. We were pleased to exceed your expectations during your visit to our city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by General Manager, Hotel Management
Dear Neal,Knowing you enjoyed every aspect of your stay at Home2 Suites by Hilton Statesboro is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Home2 Suites by Hilton Statesboro; we hope to see you again soon.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 20 Sep 2024
Very nice!
Comment from Hotel Management
21 Sep 2024 by General Manager, Hotel Management
Dear Indhira,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Home2 Suites by Hilton Statesboro.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 20 Sep 2024
Room wasn’t ready in time but we was compensated for the time we had to wait staff was very welcoming and friendly will be returning soon
Comment from Hotel Management
21 Sep 2024 by General Manager, Hotel Management
Dear Tishay,Thank you for choosing Home2 Suites by Hilton Statesboro. We're happy to hear that despite the wait during check-in, our team made you feel welcome and well taken care of. We always strive to ensure our guests have a positive experience and are glad we could make it right. Thank you for being our guest. We look forward to your next visit!Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 17 Sep 2024
It was a great hotel plenty of space
Comment from Hotel Management
18 Sep 2024 by General Manager, Hotel Management
Dear Connie,Thank you for your positive feedback! Maintaining a spotless and comfortable space is our top priority, and our housekeeping team takes great pride in their work. Your feedback is a fantastic encouragement for all of us here at Home2 Suites by Hilton Statesboro, and we can't wait to exceed your expectations once more on your next visit.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by General Manager, Hotel Management
Dear Christy,Thank you for choosing Home2 Suites by Hilton Statesboro. We were pleased to exceed your expectations during your visit to our city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler
Posted 5 Sep 2024
Upon arriving the doors were locked for “safety” but when approaching the door the clerk asked how she could help me very rudely. The room was very spacious and overall visually pleasing but some small issues. The cleanliness of the room was not great, and the carpets felt disgusting on my bare feet. The automatic drapes did not work, apparently they had been improperly moved up and down. The water pressure was not great and the tub pooled around my feet. Overall would not book here again.
Comment from Hotel Management
6 Sep 2024 by General Manager, Hotel Management
Dear Lena,We sincerely apologize for the service issues you experienced from one of our associates. Your feedback is incredibly valuable to us, and we’re committed to using it to improve the experience for all our guests. While we’re pleased you enjoyed our spacious rooms, we deeply regret the housekeeping issues, especially concerning the room carpet. Cleanliness is our top priority, and it’s disheartening to hear we disappointed you in this area. We have noted your comments about the drapes and water pressure and will address them promptly. Please know that our front desk is always here to assist with any needs to make your stay more comfortable. Thank you for choosing us, and we hope to have the opportunity to welcome you back and provide you with the seamless experience you deserve.Best Regards,Cindel AlbaughGeneral Manager
by A verified traveler from Mount Pleasant
Posted 4 Sep 2024
The staff were all so nice and helpful. Everyone if them from the desk clerk to the guy cleaning the elevator to the breakfast staff, they were friendly, helpful, and ready to go the extra mile for you.
Comment from Hotel Management
4 Sep 2024 by General Manager, Hotel Management
Dear Suzanne, We truly appreciate your kind words regarding our staff. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service; therefore, your compliments are not only rewarding but also encouraging. It was our pleasure to host you at Home2 Suites by Hilton Statesboro, and we look forward to seeing you soon.Best Regards,Cindel AlbaughGeneral Manager
