Ratings based on 354 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice place and Staff
Comment from Hotel Management
26 Nov 2024 by Author, Hotel Management
Thank you very much for maximal scoring as well as nice comments and hope to host you again very soon.
With best regards,
Justyna Kyder
General Manager
by A verified traveler
Posted 24 Nov 2024
There aren’t enough lifts - staying on the 11th floor gets very tiresome as there’s a long wait for a lift. My shower also ran out of hot water mid flow.
Comment from Hotel Management
25 Nov 2024 by Author, Hotel Management
Thank you for your review and we are very sorry that we have not been able to meet your expectations. Our hotel was built 6 years ago in the historical iconic Alfa building from the 1970s, under the care of a monument state conservator. The intention of the designer was to preserve the climate of the 70's era as well as numerous references to the modernism style in the design of public areas and hotel rooms. Due to the need to preserve the original shape, certain technical solutions had to be adapted to the historical layout and capabilities of the building. We therefore apologize for any inconvenience caused due to this reason and hope that during your next stay we will be able to present high-quality services.
With regards,
Justyna Kyder
General Manager
by A verified traveler
Posted 9 Nov 2024
Well located. Friendly staff. Good facilities
Comment from Hotel Management
10 Nov 2024 by Author, Hotel Management
Thank you - we are very happy to hear your positive recommendation and hope to host you again very soon.
With best regards,
Piotr Nowak
Deputy General Manager
by A verified traveler from MANCHESTER
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Author, Hotel Management
Thank you for review and hope to host you again soon.
With best regards,
Piotr Nowak
Deputy General Manager
by A verified traveler
Posted 9 Oct 2024
1st room had a horribly noisy heater which i couldnt turn off, and a broken toilet; only noticed late 1st night.
Next day they changed me to a better room v efficiently.
Comment from Hotel Management
10 Oct 2024 by Author, Hotel Management
Thank you for sharing comments on the recent stay at Altus Hotel. Please accept our apologize for all inconveniences mentioned by you after visiting our hotel. Rest assured that we took them very seriously into consideration and already taking proper steps to prevent them from future occurrence. Despite all inconveniences, we hope this situation will not have the negative influence on our cooperation and Altus will still be your favorite choice during next trip to Poznan.
With regards
Justyna Kyder
General Manager
by A verified traveler from PLEASANTON
Posted 23 Sep 2024
Auper convenient to the Berlln Brandenburg airport and train station to and from Berlin Hauptbanhoff and bus lines right across the rias from the hotel .
Comment from Hotel Management
24 Sep 2024 by Hotel Altus Poznan Old Town , Hotel Management
Thank you for taking the time to share your recent experience after your stay with us. It is a pleasure to hear that everything was the way you expected. We do hope that you have the opportunity to come and stay with us again. With best regards,Justyna KyderGeneral Manager
by A verified traveler
Posted 15 Sep 2024
Great place
Comment from Hotel Management
16 Sep 2024 by Hotel Altus Poznan Old Town , Hotel Management
Thank you very much for your excellent score and we hope to host you back.With regardsJustyna KyderGeneral Manager
by A verified traveler
Posted 20 Aug 2024 on Hotels
Very nice clean hotel and rooms. Decent sized room and modern bathroom.We got the City view room for 65.00 USD per night which is a great price. We recommend the hotel.
Comment from Hotel Management
21 Aug 2024 by Hotel Altus Poznan Old Town , Hotel Management
Thank you for your fantastic recommendation as well as nice comments and hope to host you again very soon.With best regards,Justyna KyderGeneral Manager
by A verified traveler
Posted 13 Aug 2024
No AC; it is Hot during the day
Comment from Hotel Management
16 Aug 2024 by Hotel Altus Poznan Old Town , Hotel Management
Thank you for sharing comments on the recent stay at Altus Hotel. We would like to apologize for all inconveniences mentioned by you after visiting our hotel. Please be assured that we took them very seriously into consideration and already taking proper steps to prevent them from future occurrence. Despite all inconveniences, we hope that Altus will still be your favorite choice during next trip to Poznan.With regards,Justyna KyderGeneral Manager
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Hotel Altus Poznań Old Town, Hotel Management
Thank you very much for maximal score and we hope to welcome you back soon.With regards,Justyna KyderGeneral Manager
