Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Great location. Staff very helpful and friendly.
I had difficulties with the wifi and AC in the room.
Otherwise, enjoyed a swim in the pool and the views were very relaxing.,
Comment from Hotel Management
11 Sep 2024 by Front Office Manager, Hotel Management
Dear Anita, thank you for your important feedback. It is lovely to hear that you enjoyed our wellness, location, view and kindness of the staff. Thank you for a note about AC and wifi, we boosted the signal and checked the air conditioner with our technical department. We will be more than happy to welcome you again soon to provide our five star service to you. With kind regards Petr & The President hotel team
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Front Office Manager, Hotel Management
Dear Dorota, thank you for 5 out of 5 review! You made our day so special. Hopefully we will meet you again at the President Hotel Prague. With kind regards Petr & The President hotel team
by A verified traveler
Posted 26 Aug 2024
Small hotel in a good location. Easy to walk almost everywhere. Had a plumbing problem and we were moved swiftly. Staff were friendly and rooms were nice but furniture in the rooms were bit tired. Our windows not cleaned during eight days stay. Pool and sauna facilities were lovely and clean.
Comment from Hotel Management
27 Aug 2024 by Maksym Zhohlo, Hotel Management
Dear Sheyba,Thank you for taking the time to share your experience and for giving us a 4/5 rating. We’re glad to hear that you enjoyed our central location, friendly staff, and the comfort of our pool and sauna facilities.I apologize for the inconvenience caused by the plumbing issue, but I’m pleased to know that our team was able to resolve it quickly by moving you to a different room. Your feedback about the room furniture and the cleanliness of the windows is noted, and I’m sorry that these aspects did not meet your expectations. We are always looking for ways to improve, and your comments will be taken into consideration as we work on enhancing our guest experience.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to President Hotel Prague in the future and providing you with an even better stay.Warm regards,Maksym ZhohloGuest Relation ManagerPresident Hotel Prague
by A verified traveler
Posted 24 Jul 2024
Service at the highest possible level, Vanessa the receptionist was
Welcoming, pleasant and smiling
Right to help whenever needed
Asking how we are at the beginning of the day and at the end of the day.
Comment from Hotel Management
1 Aug 2024 by Maksym Zhohlo , Hotel Management
Dear Yehiel,Thank you for your wonderful feedback and perfect 5/5 rating! We are thrilled to hear that you experienced service at the highest possible level during your stay at President Hotel Prague.It's especially gratifying to hear such positive comments about our team members. Vanessa is indeed a gem, and we are delighted to know that her welcoming and pleasant demeanor made a significant impact on your experience. She takes great pride in ensuring our guests feel comfortable and cared for, and your kind words will certainly be shared with her.We look forward to welcoming you back to our hotel in the future. Should you have any special requests or need assistance, please do not hesitate to reach out to us directly.Warm regards,Maksym Zhohlo Guest Relation Manager President Hotel Prague
by A verified traveler
Posted 15 Jul 2024
Excellent hotel with great location. Pool and spa were clean..accessable and great
Comment from Hotel Management
20 Jul 2024 by Kate, Guest Relations Manager, Hotel Management
Dear Patrick,Thank you for your excellent review!We are delighted to hear that you enjoyed your stay at The President Hotel particularly our great location and the clean, accessible pool and spa facilities. Your positive feedback is truly appreciated and serves as a wonderful encouragement for our team.We look forward to welcoming you back to The President Hotel in the near future.Warm regards,KateGuest Relations Manager
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Maksym Zhohlo , Hotel Management
Dear Nachman,Thank you so much for your outstanding feedback and perfect 10/10 rating! We are elated to hear that you had such a positive experience during your stay at President Hotel Prague.It is incredibly rewarding for our team to know that our efforts have contributed to making your visit memorable. Your kind words serve as a great motivation for us to continue delivering exceptional service to all our guests.We look forward to welcoming you back in the future. Should you have any specific requests or need any assistance for your next stay, please do not hesitate to contact us directly.Warm regards,Maksym Zhohlo Guest Relation Manager President Hotel Prague
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Maksym Zhohlo , Hotel Management
Dear Marcus,Thank you for your incredible feedback and the perfect 10/10 rating! We are delighted to hear that you thoroughly enjoyed your stay at President Hotel Prague.Our team strives to provide exceptional service and a memorable experience for all our guests, and your kind words are a wonderful confirmation of our efforts. It’s fantastic to know that we were able to meet your expectations.We can't wait to welcome you back on your next visit to Prague. If there’s anything specific you’d like for your next stay, please feel free to reach out to us directly.Warm regards,Maksym Zhohlo Guest Relation Manager President Hotel Prague
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Maksym Zhohlo, Hotel Management
Dear Shaun,Thank you for your exceptional feedback and perfect 10/10 rating! We are thrilled to hear that you had such a positive experience at President Hotel Prague.Our team works diligently to ensure every guest enjoys their stay, and your kind words are a wonderful affirmation of our efforts. It’s great to know that we could meet your expectations and contribute to a memorable visit.We look forward to welcoming you back to our hotel in the future. Should you have any specific preferences or requests for your next stay, please feel free to reach out to us directly.Warm regards,Maksym Zhohlo Guest Relation Manager President Hotel Prague
by A verified traveler
Posted 12 Jun 2024
Good location, convenient, excellent facilities, maintained, clean.
But next to building site and breakfast option v expensive. Would recommend.
Comment from Hotel Management
1 Aug 2024 by Maksym Zhohlo , Hotel Management
Dear Martin,Thank you for sharing your feedback and for your positive rating of 4/5. We are pleased to hear that you found our location convenient and enjoyed our excellent facilities. Maintaining a clean and welcoming environment is a top priority for us, and we are glad to know it made a difference in your stay.We apologize for any inconvenience caused by the nearby building site. We understand how this might have impacted your experience, and we appreciate your understanding. Regarding the breakfast pricing, we continually review our offerings to ensure they provide value for our guests and will take your comments into consideration.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to President Hotel Prague in the future. Please do not hesitate to reach out if there is anything we can assist you with on your next visit.Warm regards,Maksym Zhohlo Guest Relation Manager President Hotel Prague
by A verified traveler
Posted 30 May 2024
Everything
