Ratings based on 541 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Would HIGHLY recommend the room with the balcony
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Beautiful location in the heart of the old town. I found it a good center to branch out from for exploring all of the different areas of Prague.
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Could not have been a better location!
5 out of 5
by A verified traveler

Posted 5 Aug 2024
I would recommend this hotel very highly. Our room was right in the main square right across from the astronomical clock. It was not quiet until around midnight but we did also visit on a Friday Saturday and Sunday so I expected it to be louder than other parts of the city where we could have stayed. The huge upside was it’s right in the town square so walking distance to everything in the old town. My family and I loved this hotel. Also there is Josef. He is the concierge and he actually made our trip. He was the most helpful person (concierge) that I have ever had help me. He seems to actually like his job and is very very very good at it. We wanted to see the Klementinum (library) and could not secure tickets. Josef to the rescue he actually walked over to the Klementinum and was able to secure 5 spots for the tour that I thought we were going to have to miss. He walked there. That is going the extra mile. Everyone at the hotel went the extra mile to make our stay very wonderful, but somehow Josef stood out as going above and beyond from securing tickets to arraigning daytime sightseeing tours to booking our dinners in the most amazing restaurants. If you do not utilize his services you are doing yourself a disservice on your trip to Prague. This will probably mean more work for him and I apologize to him in advance for adding extra work from tourists but he is AMAZING!!!!!!! Thank you for the wonderful stay at the Emblem to all the staff!!!
3 out of 5
by A verified traveler

Posted 4 Aug 2024
AC did not work well- portable unit that could not keep up with large room. Location is good but complicated registration with pickup of keys is quite aways away in a different lobby. Awkward entry as you have to walk thru a busy bar to enter or exit living areas. Drunk people from bar spilled beer on wife as we left one night. I have travelled a lot and this whole setup is awkward at best, bad at worst.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2024
5 out of 5
by A verified traveler

Posted 20 Jun 2024 on Hotels
Brilliant location! Beautiful room~ walk out onto the main plaza & hear (see) the clock ..excellent restaurants
5 out of 5
by A verified traveler

Location, location, location

Posted 9 Jun 2024 on Hotels
4 out of 5
by A verified traveler

Great location, comfort apartments

Posted 9 Jun 2024 on Hotels
Very good apartments in the great location. Clean and comfort. Few issues for improvement: 1) the keys are old and needed for 4 doors. There is only 1 key for apparent and few times one of us was stuck outside. 2) the keys are really old. I was afraid few times the key will be broken inside the door. 3) for checking in and out you need to walk to the main hotel. It’s not convenient with the baggage. May be some electric scooter or something can be used by bellman.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024 on Hotels