Ratings based on 602 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 27 Sep 2024
I chose this hotel because of it's location in the Old Town of Prague and it's proximity to the Astrological Clock. The hotel is old and quaint but extremely well maintained with updated facilities. The roof top restaurant has great views of the old town, the Charles Bridge and the Castle. Our real treat was going down to the Black Angle in the cellar! I've traveled all over the world over the years and this is absolutely the best bar I've ever been in. The bar tenders are real artists! The hotel also a great outside restaurant where we ate lunch each day and also just to have drinks and watch people.
by A verified traveler
Posted 24 Sep 2024
Amazing location right in the Old Town square. Best views ever.
Comment from Hotel Management
24 Sep 2024 by Reservations and Sales Executive, Hotel Management
Dear Shannon Kinsella,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 13 Sep 2024
Had a great stay
Too much furniture in the jr suite
Comment from Hotel Management
13 Sep 2024 by Reservations and Sales Executive, Hotel Management
Dear John Everett,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Hotel U Prince.Thank you for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 4 Sep 2024
The room is incredibly dark and far from Uber access
Comment from Hotel Management
4 Sep 2024 by Reservations and Sales Executive, Hotel Management
Dear Ruzanna Tifekchian Miller,Thank you for your review.We apologize for inconvenience mentioned above.Our hotel is situated in the pedestration zone. It means Uber can stop 200 meters from our hotel.We hope you enjoyed your stay at least a little.Best Regards,Radek Solich
by A verified traveler
Posted 1 Sep 2024
Convenient location to walk to all the sites in city center.
Comment from Hotel Management
2 Sep 2024 by Reservations and Sales Executive, Hotel Management
Dear Lisa Rodenbaugh,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Reservations and Sales Executive, Hotel Management
Dear Ricardo Tello Chami,Thank you very much for your feedback.We are more than happy that you had enjoyed your stay at Hotel U Prince.Thank you for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 29 Aug 2024
The hotel is right in the centre, 100 yards from the astronomical clock, so very well positioned. Reception is on the first floor. The lift is very slow at times. We were on the 4th floor and our room was pleasantly decorated and large. Staff are pleasant, but didn't go out of their way to make it a memorable experience in any way - considering they had been informed prior to our arrival that we were both celebrating big birthdays and a wedding anniversary! We only ate in
on the evening of our anniversary in the rooftop restaurant. So disappointed - I wouldn't go back!
Comment from Hotel Management
30 Aug 2024 by Reservations and Sales Executive, Hotel Management
Dear William Alan Forster,Thank you for your review.We hope you had enjoyed your stay at Hotel U Prince at least a little.Best Regards,Radek Solich
by A verified traveler
Posted 25 Aug 2024
Ended up
With an attic room. 3 stars at best
Comment from Hotel Management
26 Aug 2024 by Reservations and Sales Executive, Hotel Management
Dear John Finn,Thank you for your feedback.We hope you enjoyed your stay at Hotel U Prince.Thank you for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 22 Aug 2024
We loved the hotel and our room was quaint. There were problems with the bathtub and shower. The guard didn’t work and water flooded the Lou. I sopped up as much as I could hoping it wouldn’t seep into the room below. Needs a better design. We had trouble finding outlets to charge our phones and the lighting was minimal. Loved the decor and the the hotel was so convenient!
Comment from Hotel Management
22 Aug 2024 by Reservations and Sales Executive, Hotel Management
Dear Carol Kiple,Thank you very much for your feedback.We are more than happy that you had enjoyed your stay at Hotel U Prince.We apologize for inconvenience mentioned above.Thank you for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 8 Aug 2024
Waiter in the restaurant was so disrespectful. I was give 2 complimentary drinks but they treat us like we are there just for there for those drinks ant treat us like trash
Comment from Hotel Management
8 Aug 2024 by Reservations and Sales Executive, Hotel Management
Dear Gorky Vaca,Thank you for your feedback.We feel sorry to hear about this situation. It is not a common situation and we will definitely find out what happened.We hope you had enjoyed your stay at least a little.Thank you for your visit.Best Regards,Radek Solich
