Ratings based on 939 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Transport to Stanstead was very slick and affordable
Comment from Hotel Management
3 Dec 2024 by Novotel Team, Hotel Management
Dear Lee,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Novotel Team, Hotel Management
Dear Charlotte,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Novotel Team, Hotel Management
Dear Chana,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 1 Dec 2024
Room wasn’t cleaned and smelly
Comment from Hotel Management
3 Dec 2024 by Novotel Team, Hotel Management
Dear Hasan,Thank you for taking the time to leave a review of the Novotel.I will pass the comments over to the housekeeping team so we can look into this.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 21 Nov 2024
Amazing value for such a wonderful hotel and unbelievably friendly and helpful staff :)
Could not recommend more!
Comment from Hotel Management
26 Nov 2024 by Novotel Team, Hotel Management
Dear Charli,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 16 Nov 2024
Very good for the price
Comment from Hotel Management
19 Nov 2024 by Novotel Team, Hotel Management
Dear Sharjil,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 11 Nov 2024
Everything was excellent, with the quality of the breakfast cuisine being particularly good!
Very happy to both use, and recommend this Novotel anytime.
Comment from Hotel Management
12 Nov 2024 by Novotel Team, Hotel Management
Dear Ray,Thank you for taking the time to leave a review of the Novotel.We hoe we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 10 Nov 2024
Good gym. Good service. Good breakfast. Will be my go to place in Standsted.
Comment from Hotel Management
11 Nov 2024 by Novotel Team, Hotel Management
Dear James,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back soon.Sincerely,Novotel Team
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Novotel Team, Hotel Management
Dear Conor,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
by A verified traveler
Posted 29 Oct 2024
Last minute late night booking due to cancelled flight. Convenient to get to via shuttle bus. Staff friendly upon arrival. Room was excellent. Comfortable large bed, good shower, quiet environment. Paid extra for breakfast. Plenty on offer, hot and cold. Opted for the hot buffet breakfast, which was OK, but have had better. Overall, a pleasant one night stay.
Comment from Hotel Management
30 Oct 2024 by Novotel Team, Hotel Management
Dear Graham,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team
