Ratings based on 53 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Wedding at the Causey
Posted 30 Mar 2024 on HotelsWedding event
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Excellent all round.very good at what they do. Try
Posted 14 May 2023 on Hotelsby A verified traveler
Posted 20 Nov 2022 on Hotels
by A verified traveler
Posted 30 Jul 2022
Great venue, superb day at a wedding.
by A verified traveler
Posted 25 Jul 2022
Lovely place with great food as always
by A verified traveler
Breakfast
Posted 22 Mar 2022 on HotelsOverall we enjoyed our stay.
It was a family wedding so we had an amazing day.
Only criticism was the breakfast. I had the eggs benidict it was cold, tea was cold my husband and other members of our family had full english they all said it wasent good .
I would normally complain but we'd had such a lovely time i didn't want to spoil anything.
by A verified traveler
Room 10 - AVOID if Over 5'9".
Posted 20 Feb 2022 on HotelsDo not stay in room 10 if you expect to stand up whilst you shower. My partner had to shower on his knees; he's around 6'1" so not overly tall and I'd say this would be the case for anyone over 5'9". Similarly, his feet hung out the bottom of the bed which significantly impacted upon his sleep.
In addition, the door to reception is next to the room which bangs each time someone goes through. We suggested to the reception staff that it needs to be slow closing and they said they're aware of this due to previous complaints but haven't actioned anything. Why, I don't know.
Finally, we had to use the body wash as hand wash and keep moving it from the shower to the sink which I've never had to do, apparently this is acceptable and the reception staff did not understand why this was an issue.
We were also told that "there's a first for everything" when we explained about the shower issue. I do not believe that this is the first time this issue has been raised because most couples would have the same problem. I understand they are unable to change the shower due to the structure of the room but guests should be told upon booking and have the option to request a different room.
This review would have had a different tone if the customer service had been better when we feedback at checkout but we did not feel it was acknowledged or that anything would be rectified.
by A verified traveler
Posted 5 Sep 2021
Beautiful hotel .Not enough staff behind the bar and dirty glasses .Room was lovely but the bathroom door wouldn't close .
Comment from Hotel Management
15 Oct 2021 by South Causey Inn, Hotel Management
Thank you!
