Ratings based on 680 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Very nice and cozy hotel for stays with parking and breakfast included. Staff is very helpful and accommodative ...the family room was very spacious
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Location was great. Very good style of hotel outside and communal areas were very good. Free plentiful parking. We had an excellent room- 212- a large family suite with two separate beds for our children. Really spacious. Very warm inside room. It was quiet for us. Breakfast was good but was not very quick- we had each plate one at a time so by the time my breakfast came the rest of my family had all taken turns to finish. Only other thing was tables weren’t being cleared after use and it felt a bit dirty/ cluttered. But would recommend this hotel if near Thorpe Park and was very convenient for Staines too.
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Good generally
3 out of 5
by A verified traveler

Posted 5 Oct 2024
Rooms were okay if grubby dirty around toilet seat service was good food okay indian food very good restaurant a little tired but it is a old building .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024
4 out of 5
by A verified traveler

Posted 23 Sep 2024
The staff was very kind and helpfull
4 out of 5
by A verified traveler

Posted 21 Sep 2024
It was convenient to where we needed to go to and would stay there again no problem