Ratings based on 369 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Jan 2025
Short stay when visiting family. The stay was fine
5 out of 5
by A verified traveler

Posted 7 Jan 2025
A one night stop before our 5 hour drive home after a very long flight. We made a good choice with this one.
5 out of 5
by A verified traveler from Los Fresnos

This traveler left a rating score only Posted 6 Jan 2025
4 out of 5
by A verified traveler

Posted 29 Dec 2024
Breakfast is ok.
5 out of 5
by A verified traveler

Posted 24 Dec 2024
This is my 3rd stay in 3 years. Excellent location, friendly professional front desk, and nice rooms.
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Good and clean
4 out of 5
by A verified traveler

Posted 23 Nov 2024
Staff is non cooperative house keeping is the worse
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Great stay for the weekend
Comment from Hotel Management
24 Nov 2024 by C.Brown, Hotel Management
Dear Gaby,Thank you for taking the time to tell us about your experience at Holiday Inn Express STAFFORD NW - SUGAR LAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,
5 out of 5
by A verified traveler

Posted 2 Nov 2024
East parking and beautiful rooms
Comment from Hotel Management
7 Nov 2024 by C.Brown, Hotel Management
Dear Rafael,Thank you for taking the time to tell us about your experience at Holiday Inn Express STAFFORD NW - SUGAR LAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,
4 out of 5
by A verified traveler

Posted 1 Nov 2024
Comment from Hotel Management
7 Nov 2024 by C.Brown, Hotel Management
Dear Veronica,Thank you for taking the time to tell us about your experience at Holiday Inn Express STAFFORD NW - SUGAR LAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,