Ratings based on 300 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
Nice hotel, value for the price. Several dining options in less than one mile.
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 17 Dec 2023
Great small room, very clean, very well maintained, bar staff stunning. Check in, no room ready after waiting 3 hours to check in. Staff at check in very aggressive. No kettle in room or ability to get morning drinks unless you pay for simple and expensive breakfast.
by A verified traveler
Motel One Essen Dec 2023
Posted 13 Dec 2023 on HotelsThe checkin was easy. We were confused about the parking situation. We had to go inside and find out where to park. It would have been nice to know ahead of time. The staff was very helpful and did everything they could to make our stay better. The Christmas markets were across the street from the hotel which made it nice for visiting day or night. Dining choices were abundant within easy walking of the hotel.
by A verified traveler from Canton
Posted 6 Dec 2023
Excellent service and convenience.
by A verified traveler
Posted 28 Nov 2022
Been coming here for 10 years since it's location is perfect for our needs. I liked the simplicity and decoration of the lobby and dining room better before it's renovation. the decor is too busy now.
This time, we had a renovated room. I missed the closet that was there before, it has even less storage space now. just 2 tiny shelves that can't even fit a pair of shoes.
The bathroom smelled like somebody had been smoking in there, and there was contact lens in the bed that was not from my family
by A verified traveler
English is the international language, not German
Posted 5 Mar 2020 on HotelsVery good hotel. Shame all documents and information was sent in German. I requested a copy in English and never received it. How can international travellers accept conditions in a local language they don’t understand? Very annoying
by A verified traveler
Posted 3 Mar 2020
by A verified traveler
Posted 24 Jan 2020 on Hotels
by A verified traveler
Business Hotel
Posted 14 Jan 2020 on HotelsI absolutly love this hotel and use it regularly whilst on business in Essen. i find the staff friendly the hotel is located perfectly with planty of restaurants in the immediate factility and the Hotel has an excellent Bar
Comment from Hotel Management
20 Jan 2020 by N. Werner, Hotel Management
Dear Howard,
Thank you for your great review of our hotel . We are glad that you have enjoyed your stay with us and looking forward to welcoming you in our hotel again.
Kind regards from Essen,
Nicole Werner, Hotel Manager & Motel One Essen Team.