Ratings based on 1,392 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Staff was pleasant and friendly but the property was under construction. This should have been made aware to future guests and impacted the price.
by A verified traveler
Posted 23 Dec 2024
Convenient
by A verified traveler
Posted 21 Dec 2024
One of the worst hotels I have stayed at. Very poor customer service. My husband was having minor surgery so we stayed 2 nights. One of the reasons was "room service" listed on their website so I wouldn't have to walk outside by myself at night. They do NOT have room service. I walked down to the restaurant one night and they didn't give me the extras on my burger that I paid for. I wasn't about to go back and spend an additional 40 minutes waiting. If you get a room at the back of the hotel, it is very noisy from a bar outside until about 2 every morning. The very old TV is antenna only and has very few channels. I told the cleaning lady that she only had to bring fresh towels and not clean the room that day. She did not bring any and I had to go down to the front that evening to ask for some. To add insult to injury - they had no red wine at the bar!!
by A verified traveler
Posted 18 Dec 2024
La propiedad está siendo remodelada, los cuartos bien limpios es personal de limpieza excellente cuando terminen la remodelación será excellente. El restaurante necesita ser mar rapido. Overall good
by A verified traveler
Posted 18 Dec 2024
Amazing
by A verified traveler
Posted 17 Dec 2024
Our stay was very good. I did not like that there was no microwave? If I wanted something warm or hot I could not do it?
The waterfront view was wonderful. The street was very busy but tolerable and the noise did not interrupt my sleep.
by A verified traveler
Posted 14 Dec 2024
Very clean everyone very nice
by A verified traveler
Posted 14 Dec 2024
Windward Passage is a dump. Run down and dirty.
by A verified traveler from Hollywood
Posted 12 Dec 2024
The property is location in the center of town and close by the dock and the airport... But it lack the staff and the hotel was in constructions and the restaurant was not open 7 days but only 5 days...
by A verified traveler
Posted 10 Dec 2024
Need s access to a microwave
