Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
your stuff has always been amazing, I love the new decor. I love the option of the restaurant and the rooftop bar and despite all of the difficulties with the recent hurricanes, I think you all have done a fantastic job and had a very reasonable offer for that were displaced as myself. Thank you so much happy holidays and will be back.
Comment from Hotel Management
10 Dec 2024 by Wendy, Hotel Management
WOW - Meredith! We are so grateful for your comments. The renovation and hurricanes were definitely hard-fought battles, but when we see comments like yours it makes it that much sweeter! We look forward to your return.
by A verified traveler
Posted 5 Dec 2024
Property is still undergoing renovation
Comment from Hotel Management
6 Dec 2024 by Wendy, Hotel Management
Thank you, Beverley, for the perfect rating. We are so glad you enjoyed your stay, and we hope to see you again soon!
by A verified traveler
Posted 4 Dec 2024
Beautiful spacious room
Nice bar & dinner
Comment from Hotel Management
5 Dec 2024 by Wendy, Hotel Management
Thank you, Nancy, for taking the time to write a review. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Wendy, Hotel Management
Hi Raul - if your time permits, could you please let us know why you gave us the rating you did. Thank you.
by A verified traveler
Posted 2 Dec 2024
A beautiful atmosphere, very clean and the staff is also very pleasant and clean-cut
Comment from Hotel Management
3 Dec 2024 by Wendy, Hotel Management
Thank you, CORTNEY, for taking the time to write such a wonderful review. We appreciate the perfect score and kind words. We hope you will come back soon!
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Wendy, Hotel Management
Thank you, Jaime, for the perfect 5 out of 5 rating. Safe travels and come back soon!
by A verified traveler from St. Petersburg
Posted 29 Nov 2024
We spontaneously booked a room here because we've dined at the restaurant here last trip to St. Pete. Since we were here again but staying with family, we decided to dine at the restaurant and thought it would be nice to have one night to ourselves. The hotel staff was very nice. The room was a pleasant surprise..large, bright and airy. Lighting and decor gave a coastal vibe.once the water warmed up, the shower was nice and had a bench. There was an air purifier in the room. The espresso maker in-room was lovely. There was even a sun lamp by the bed and plenty of outlets for charging your devices. I would've gave 5 stars, however, they started construction in the room next to us at 8:30am. After about an hour, we called the front desk and they were unaware about the work happening and relocated the construction elsewhere. Unfortunately, not far enough where we weren't disturbed. All in all, I'm glad we made a game time decision to book for the night and we would stay again but make sure there's no reno/construction underway.
Comment from Hotel Management
5 Dec 2024 by Gues, Hotel Management
Thank you Cheryl for your review! We are glad to hear you enjoyed your stay with us and our new room!
by A verified traveler
Posted 13 Nov 2024
It’s currently under contraction for upgrades but they do a great job cleaning
Comment from Hotel Management
13 Nov 2024 by Wendy, Hotel Management
Thank you, Marissa, for the 5 out of 5 rating and taking the time to write a review. We are so thrilled to be at the tail-end of our beautiful renovation. We hope you will come back again!
by A verified traveler
Posted 3 Nov 2024
We reserved an ocean view with a balcony. Upon arrival to the location (2hr drive) we were told yes you reserved an ocean room with balcony but we don't have any left. Plus the roof top bar is unavailable due to a wedding. We will give you $30 credit. We cancelled!! Horrible !
by A verified traveler
Posted 3 Nov 2024
Hotel was perfect for what we needed right after the hurricanes! Staff was amazing!
Comment from Hotel Management
4 Nov 2024 by Wendy, Hotel Management
Thank you, shannon, for taking the time to write a review. We are so very pleased that the Hotel was perfect for what you needed after the hurricanes and that our team took great care of you. We hope to see you again soon, but under different circumstances next time!
