Ratings based on 617 Verified Reviews

4.5 out of 5
84% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Sarasota

Posted 2 Jan 2025
Charming,convenient,comfortable,friendly
5 out of 5
by A verified traveler

Posted 23 Dec 2024
Wonderful & charming hotel. Perfect location. Staff was wonderful. Rooftop was anazing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2024
3 out of 5
by A verified traveler

Posted 19 Dec 2024
The location, food, and staff were amazing, but we paid for a garden view room that was not really a garden view. It was tucked inside and all windows looked out onto some Astro turf on a roof or the AC or whatever machinery was there. Said machinery was incredibly loud throughout the night. All in all we probably would not stay here again. For the price it’s just not worth it.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Great
3 out of 5
by A verified traveler

Posted 8 Dec 2024
The hotel was nice and has a classic feel to it . However i would not spend 300 plus to stay there.
Comment from Hotel Management
16 Dec 2024 by The Birchwood Inn, Hotel Management
Hi Tim! Thank you for your feedback! We're glad you enjoyed the classic charm of our hotel. We understand that value is important, and we strive to provide a memorable experience for our guests. We hope you’ll consider staying with us again in the future.
3 out of 5
by A verified traveler

Posted 5 Dec 2024
We have stayed at Birchwood in the past quite a few times. The last time we noticed the property had gone down hill. The shower basically trickled and the lighting is very dim in the bathroom. The mattresses need replaced also. We had hoped things had been improved but it was not the case. The shower barely sprayed and the lighting is still very dim in the bathroom.
Comment from Hotel Management
16 Dec 2024 by The Birchwood Inn, Hotel Management
Hi Traci! Thank you for your continued loyalty to Birchwood and for sharing your feedback. We sincerely apologize that your recent stay did not meet your expectations. We take your comments about the shower, lighting, and mattresses seriously and will be addressing these concerns with our team. We are always working to improve our property and your input helps us identify areas for enhancement. We hope you’ll consider staying with us again, and we’ll do our best to ensure a better experience next time.
1 out of 5
by A verified traveler

Posted 30 Nov 2024
The room is unacceptable under any circumstances, but especially given what we paid - so bad that we checked out a few hours after checking in. We were told the manager would call us but no one has contacted us as of about 3 weeks after. Trash was left in the room. The view outside every window was of some sort of mechanical equipment. There was noise from an event space right outside one window and from an unknown source outside another window on the other side of the room. The TV remote didn't work and neither did the thermostat.
3 out of 5
by A verified traveler

Posted 26 Nov 2024
Great Location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024