Ratings based on 497 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
very good service.clean room safe
Comment from Hotel Management
26 Oct 2024 by Steve Starrett, Hotel Management
Thank you, we appreciate the kind review.
by A verified traveler
Posted 27 Apr 2024
Beds uncomfortable. Horrible pillows
Comment from Hotel Management
29 Apr 2024 by Steve, Hotel Management
Valerie, thank you for choosing to stay with us and for taking the time to review our hotel. I am very sorry that it was an uncomfortable stay. I understand how frustrating that would be, again, I apologize. Please know that if you do ever choose to stay with us again, I would ask you to contact me directly so I can personally handle your account and assure you have a comfortable stay. Thank you for your time, Steve Starrett, General Manager
by A verified traveler
Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Steve Starrett, Hotel Management
Thank you, Luz for choosing to stay with us and for taking the time to review our hotel. Please feel free to reach out to us whenever you are in the Clearwater/Largo area because we would love to see you again.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
23 Apr 2024 by Angi, Hotel Management
Thank you for choosing to stay with us.
by A verified traveler
This is the worst review I ever had given. The
Posted 24 Mar 2024 on HotelsThis is the worst review I ever had given. The room had lots of dead roaches on the floor when I first entered. Room basically not clean.
Call someone to clean up. Never show. Ask to switch to another room. Was told no available room.
Thinking leaving light on roaches won't come out. Was so wrong. By morning, roaches are all over my stuff. They probably had a big roaches problem.
Hope I don't have any hitch Hiker .😅
Comment from Hotel Management
25 Mar 2024 by Steve, Hotel Management
Anon, thank you for taking the time to inform me about your experience with us. I am truly sorry that it was not a good one. The last thing that we want are unhappy guests so again, I apologize. Please feel free to contact me at any time if you would like to discuss this further. Respectfully, Steve Starrett
by A verified traveler
Never again
Posted 18 Mar 2024 on HotelsRoaches in the room. Unable to switch rooms. So i went to a different hotel
Comment from Hotel Management
19 Mar 2024 by Steve, Hotel Management
Stephen, thank you for taking the time to inform me about your experience with us. I am truly sorry that it was not a good one. The last thing that we want are unhappy guests so again, I apologize. Please feel free to contact me at any time if you would like to discuss this further. Respectfully, Steve Starrett
by A verified traveler
Posted 16 Mar 2024
Unfortunately, our room had a lot of bugs. The man at the front desk was very accommodating and understanding. We did not stay a single night at this extended stay.
Comment from Hotel Management
18 Mar 2024 by Steve, Hotel Management
Kylee, thank you for taking the time to inform me about your experience with us. I am truly sorry that it was not a good one. The last thing that we want are unhappy guests so again, I apologize. Please feel free to contact me at any time if you would like to discuss this further. Respectfully, Steve Starrett
by A verified traveler
Posted 14 Mar 2024
No picture on the TV. Found 2 bugs in the room.
Comment from Hotel Management
15 Mar 2024 by Angi, Hotel Management
Thank you for choosing to stay with us. I do apologize for the inconvenience of not having the TV and that you had found a couple of bugs. I will make sure that this is taken care of. We hope to see you again.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Steve, Hotel Management
Thank you for taking a moment to review our hotel.
by A verified traveler
Posted 13 Dec 2023
How do I start. Cockroaches. Cockroaches. Cockroaches. We used 2 spray cans of cockroach killer in our 7 day stay. On the 5th day we finally got ahead of them and had 2 free days of no roaches. Constantly spraying every crevise nock and cranny.
The staff is super friendly and the rooms is spacious and a nice bed. Room is clean but the floor needs a good scrubbing. Our feet on the bottoms were black every morning.
Easy parking and food is close by.
Comment from Hotel Management
14 Dec 2023 by Steve Starrett, Hotel Management
James, I am so sorry about the buggy experience that you had while you were with us. I understand how frustrating that must have been for you, again, I apologize. I know that you were not asking for it, but I went ahead and refunded 90.00 (about 20% of what you spent with us) back on to the credit card that was used to pay for the room for the inconvenience. Please feel free to reach out to me at any time if you would like to discuss your stay with me further. Thank you for your time, Steve Starrett
