Ratings based on 3,099 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Omaha
Posted 14 Dec 2024
The beach access is great. We spent a lot of time looking for shells. Beds were very comfortable.
by A verified traveler
Posted 6 Dec 2024
We've stayed here several times and always love it. They've recovered well considering the impact of a hurricane in Treasure Island recently. The only major problem that we had was with the dirty dishes. The dishwasher used some cheap detergent that didn't clean the dishes well. We saw dirty silverware and dishes in the drawer and cabinet. When we used the detergent that we brought, the dishes were clean. It was obvious that the housekeepers didn't care about the dirty dishes because they had to have seen them. We also didn't have any replacement toilet paper and had to ask for it. The housekeepers didn't clean our room and we had to ask for the things we needed from the front desk even though we had one of the more expensive rooms there. I wonder if we should book through the hotel directly so that we can make sure we get the level of service that we need.
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Sharon, thank you for your continued visits to Sunset Vistas Beachfront Suites. It's great to hear you love staying with us. Addressing your concerns, cleanliness and ensuring all amenities are readily available is taken seriously, and thank you for your suggestion about booking. Your feedback is valuable, and we're looking forward to your next stay where we aim to meet all your expectations.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Customer Service, Hotel Management
Carl, thank you for your positive rating. It's great to know you had a pleasant stay at Sunset Vistas Beachfront Suites. We hope to welcome you back soon!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Karel, it’s wonderful to hear you had a great time at Sunset Vistas Beachfront Suites. Thank you for your visit, and we look forward to seeing you again soon!
by A verified traveler
Posted 1 Dec 2024
Nice quiet and beautiful view
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Ghada, we are thrilled you enjoyed your stay at Sunset Vistas Beachfront Suites. The serene ambiance and picturesque views make for a truly memorable experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Customer Service, Hotel Management
Tetyana, thank you for leaving a rating. We value your feedback and would appreciate if you could share any specific details about your experience. Your insights help us improve and enhance future stays.
by A verified traveler
Posted 27 Nov 2024
Absofuckinglutly loved this location for walking the long beach. There is still a lot of Rebuilding and clean up that needs to be done on the island however, this resort was great! Pool is not open or the hot tub but they are working on it!
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Nicole, thank you for staying with us at Sunset Vistas Beachfront Suites. We're thrilled you loved our beachfront location and enjoyed your time here. We appreciate your understanding and patience as we work on enhancements to our facilities. We hope to welcome you back soon for an even more enjoyable experience.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Angelica, we’re delighted to hear you enjoyed your experience at Sunset Vistas Beachfront Suites. We look forward to welcoming you back for another visit.
by A verified traveler
Posted 20 Nov 2024
We went to the resort about a month after the hurricane and expected the place to be in worse shape than it was. The resort is on a beautiful piece of ocean front property and would definitely come here again. It is a little out dated and our room smelled of stale cigarettes. Other than those 2 things we had a fantastic time on the beach for 2 days
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Karen, it’s great to know you had a pleasant stay at Sunset Vistas Beachfront Suites and enjoyed the lovely beachfront location. Your feedback will help us enhance our guest experiences. We hope to welcome you back for another fantastic beach getaway.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Service, Hotel Management
Beth, we're thrilled you enjoyed your stay at Sunset Vistas Beachfront Suites. Thank you for choosing us, and we hope to welcome you back soon!
