Ratings based on 997 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Very nice and clean property. Rooms were very clean, and the price was good. Would recommend.
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Brian, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at SpringHill Suites Clearwater Beach. Our goal is to deliver excellent value at a great price, so it is lovely to know this was your experience. We believe that fresh and comfortable accommodations make us an excellent choice. We appreciate your recommendation and hope to welcome you again the next time you are in the area.Sincerely,Chris HammonsGeneral Manager
by A verified traveler
Posted 29 Oct 2024
Lovely stuff
Comment from Hotel Management
30 Oct 2024 by General Manager, Hotel Management
Dear Alex,We are flattered by your generous review of SpringHill Suites Clearwater Beach. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to Clearwater Beach. Sincerely,Chris HammonsGeneral Manager
by A verified traveler
Posted 7 Oct 2024
Great location, quiet room.
Comment from Hotel Management
7 Oct 2024 by Chris, Hotel Management
Greetings, Thank you for the great review and great score. We hope to welcome you back soon!Sincerely, Chris
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by General Manager, Hotel Management
Dear Naaman,Your kind rating is much appreciated! We aim to make every stay special at SpringHill Suites Clearwater Beach, and we are glad you felt well taken care of. We hope to see you again soon.Sincerely,Chris HammonsGeneral Manager
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Chris, Hotel Management
Greetings, Thank you for the 5 star review!Sincerely, Chris
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by General Manager, Hotel Management
Dear Liana,We are delighted to know that you had a great experience here at SpringHill Suites Clearwater Beach. Thank you for choosing to stay with us and for leaving your rating. We look forward to welcoming you back on your next visit.Sincerely,Chris HammonsGeneral Manager
by A verified traveler
Posted 17 Sep 2024
Loved the location, and room size. Free parking would have been great, also not having to ask for towels for the pool.
Comment from Hotel Management
1 Oct 2024 by Chris, Hotel Management
Greetings, Thank you for sharing your thoughts! We're glad you loved the location and room size. We appreciate your feedback about the parking and towel availability, and we'll keep that in mind as we work to improve our services. We hope to welcome you back soon!Thank you, Chris
by A verified traveler
Posted 17 Sep 2024
Location, Location, Location
Comment from Hotel Management
17 Sep 2024 by Chris, Hotel Management
Greetings, Thank you for your feedback! We're thrilled to hear that the location stood out to you. We hope it enhanced your overall experience, and we look forward to welcoming you back soon!Sincerely, Chris
by A verified traveler from Old Bridge
Posted 13 Sep 2024
Need to improve on the breakfast and service. We saw a kitchen server bring out sausage patties to a hotel guest because they were not out with the breakfast buffet. We asked if we could have an order and were told that they did not serve them even after I told her that just saw her bringing it to the guest.
Comment from Hotel Management
16 Sep 2024 by Chris, Hotel Management
Greetings, Thank you for sharing your experience with us. We sincerely apologize for the inconsistency you encountered with our breakfast service. This is not the level of service we strive to provide, and we will address this with our team to ensure it doesn’t happen again. Your feedback is valuable, and we’ll use it to improve both our breakfast offerings and service. We hope to have the opportunity to welcome you back for a better experience in the future.Thanks, Chris
by A verified traveler
Posted 26 Aug 2024
Staff worked to get us close to our friends.
Comment from Hotel Management
29 Aug 2024 by Chris, Hotel Management
Greetings, Thank you for your feedback! We're glad our staff could accommodate your request to be near your friends. We appreciate you choosing us and look forward to welcoming you again.Thanks, Chris
