Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 20 Dec 2024
Clean room and comfortable bed
Comment from Hotel Management
20 Dec 2024 by The Sonesta Team, Hotel Management
Thank you for taking the time to share your review. We appreciate your feedback.
by A verified traveler
Posted 19 Dec 2024
This hotel is close to many different attractions. The staff is very polite and friendly. The only downside was the smell of Mary Jane and panties in the hall way.
Comment from Hotel Management
20 Dec 2024 by The Sonesta Team, Hotel Management
We appreciate your feed back.
by A verified traveler
Posted 18 Dec 2024
Did not feel safe. Guests appeared sketchy. Very sketchy. A lot of pets. Common areas stained. Room accommodations were good.
Comment from Hotel Management
20 Dec 2024 by The Sonesta Team, Hotel Management
We appreciate you sharing your experience.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
20 Dec 2024 by The Sonesta Team, Hotel Management
Thank you for taking the time to share your review. We appreciate your feedback.
by A verified traveler
Posted 15 Dec 2024
Needed a last minute room near Tampa and decided to go with this room. The area and facility might make you think the room wouldn’t be nice but the rooms were much different than the facility itself. Great stay with comfortable beds.
Comment from Hotel Management
16 Dec 2024 by The Sonesta Team, Hotel Management
Thank you for taking the time to share your experience.
by A verified traveler
Posted 15 Dec 2024
I had a pleasant stay at the hotel, but I noticed that the hallways could use more attention to cleanliness. The room was comfortable and well-maintained, providing a relaxing atmosphere. Overall, a great experience, but a little more focus on tidiness would elevate it further!
Comment from Hotel Management
16 Dec 2024 by The Sonesta Team, Hotel Management
We appreciate your feedback and we will be addressing your concerns.
by A verified traveler
Posted 8 Dec 2024
Okay
Comment from Hotel Management
9 Dec 2024 by The Sonesta Team, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 8 Dec 2024
I left my jacket in Room 323, please give it to someone who needs it
Comment from Hotel Management
9 Dec 2024 by The Sonesta Team, Hotel Management
Thank you for taking the time to share your experience.
by A verified traveler
Posted 2 Dec 2024
would overall give the hotel four stars! smelled clean, looked very clean- just a few amenities unavailable due to the storm (tv channels) but overall very pleased.
Comment from Hotel Management
3 Dec 2024 by The Sonesta Team, Hotel Management
Thank you for taking the time to share your review. We appreciate your feedback.
