Ratings based on 992 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
There were great activities available for the kids. The beach was kept very clean. The food portions were great and were delicious. Overall a great stay!
Comment from Hotel Management
7 Jan 2025 by Author, Hotel Management
Dear Mathu Kamalakaran,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We truly appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We review the comments in our management meetings in order to continuously improve.
We hope to see you at Sandpearl Resort again soon!
Kind regards,
Eric Waltz
General Manager
by A verified traveler
Posted 4 Jan 2025
Beautiful hotel
Comment from Hotel Management
7 Jan 2025 by Author, Hotel Management
Dear Marta Otero,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We truly appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We review the comments in our management meetings in order to continuously improve.
We hope to see you at Sandpearl Resort again soon!
Kind regards,
Eric Waltz
General Manager
by A verified traveler
Posted 23 Dec 2024
Amazing beach and view.
Comment from Hotel Management
26 Dec 2024 by Author, Hotel Management
Dear Omneya Elhadary,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We truly appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We review the comments in our management meetings in order to continuously improve.
We hope to see you at Sandpearl Resort again soon!
Kind regards,
Eric Waltz
General Manager
by A verified traveler
Posted 14 Dec 2024
Surprising poor restaurant. Highly touted by the servers who seemed very proud but the food just did not back up the hype. One of the worst risottos I’ve ever tasted served with an overly cooked piece of grouper on the first night, followed by an 8 oz fillet the next night, which was average at best. The fillet was served at room temperature and there was literally nothing compelling about the flavor or the texture despite being butchered and aged in house. Very disappointing atmosphere as well with canned Christmas music at a very loud level which was just simply annoying. I asked for the music to be turned down twice and was ignored. The Lobby also had very loud piano music which at first seemed nice but after the 3rd night — we just avoided the lobby altogether. Also at the pool, the same canned Christmas music
( sans any vocals) played relentlessly through-out the day. Drove us crazy. Impossible to read a book. Never fear - we just went to the Beach where we lounged on the provided beach chairs via the Resort Fee. Of note, Beach Umbrellas are an extra $30 PER DAY - and are not included in the Resort Fee— which is another annoying side note to an otherwise decent property overall. The details are what stuck with me though - as noted above .
Comment from Hotel Management
16 Dec 2024 by Author, Hotel Management
Dear Mark Oldham,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We truly appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We review the comments in our management meetings in order to continuously improve. We are very sorry for the issues you experienced in our restaurant and with the pool music. We have changed the pool music as we were having issues with the channels during your stay.
We hope to see you at Sandpearl Resort again soon!
Kind regards,
Eric Waltz
General Manager
by A verified traveler
Posted 10 Dec 2024
by A verified traveler from Westhope
Posted 26 Nov 2024
Sand Pearl Resort was excellent for my entire family! Clean, friendly, accommodating! We will be back! Loved it
Comment from Hotel Management
27 Nov 2024 by Author, Hotel Management
Dear Amanda Artz,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Sandpearl Resort again soon!
Kind regards,
Sandpearl Resort
by A verified traveler
Posted 19 Nov 2024
Very clean and easy access to beach and restaurants.
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Dear Kevin Halfpenny,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Sandpearl Resort again soon!
Kind regards,
Sandpearl Resort
by A verified traveler from Peoria
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
this resort deservers its five-star rating. Just absolutely beautiful inside and out. The entire staff from the valets to the door greeters make you feel welcome. Check in was a breeze. Our room was lovely. Entire place was very clean.
We ate out at the Salty Crab, but you really do not have to leave the property for dinning.
Comment from Hotel Management
18 Nov 2024 by Author, Hotel Management
Dear kathy hannaman,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Sandpearl Resort again soon!
Kind regards,
Sandpearl Resort
by A verified traveler
Posted 12 Nov 2024
great beach & pool
staff was very hospitable
Comment from Hotel Management
13 Nov 2024 by Author, Hotel Management
Dear Mark Christie,
Thank you for taking the time to complete the survey about your stay at Sandpearl Resort. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Sandpearl Resort again soon!
Kind regards,
Sandpearl Resort
