Ratings based on 192 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2023
Close to the beach and beach access, clean, quiet, walkable to shops and dining - felt like the building could use a few modern upgrades but overall a nice stay
by A verified traveler
Posted 28 Nov 2022
by A verified traveler
Posted 18 Oct 2022
by A verified traveler
Posted 7 Nov 2021 on Travelocity
Property was awful. Broken stuff everywhere. Smelled like mildew. Horrible customer service. Over charged me for a fee not disclosed and Property won't make it right. Do not stay here.
by A verified traveler
Posted 24 Oct 2021
We had to move from one room to another due to bed arrangements. The 2nd room/condo was ok...but no places to put luggage or hang anything up, unless it was in the hallway. The one bed was pushed up to the wall so you had to climb in. It definitely needs updates and a table that doesn't wobble. We were called after and said that housekeeping said they found pet hair in the room, however we didn't have any pets. Very disappointing overall. They also did not disclose the cost of cleaning until we checked in.
by A verified traveler
$95 cleaning fee for 2 nights for 2 ppl, no pets
Posted 2 Oct 2021 on HotelsWe booked our stay through Hotels.com and when we arrived the resort said we needed to pay additional $105...$10 parking and $95 CLEANING FEE for a 2 NIGHT STAY. Unit 501 was nicely decorated and comfortable but it needs a good dusting and the bedspread needs to be washed. The location is great and we had a nice ocean view but $95 for a cleaning fee for a 2 night stay for 2 people with no pets is bit steep for a unit that wasn't entirely clean.
by A verified traveler
Posted 28 Jul 2021
This property is 1 block from John's pass, on the marina and across the street from a public beach.
Next door is Mad fish house restaurant which was excellent.
The condo was clean and a nice balcony.
Location was perfect.
The only negative ( not the properties fault)
The smell from low tide was awful.
Comment from Hotel Management
3 Aug 2021 by Anna Maslanka, Hotel Management
Thank you for your feedback! We are happy to hear you enjoyed your stay with us at the Madeira Bay Resort. We are glad you enjoyed the location of the property in proximity to Johns Pass as well as the Mad Beach Fish House, and that you found the condo clean with a nice balcony. We do apologize for the red tide, as it is a natural occurring phenomenon in nature, that comes and goes sporadically throughout the area. We hope to see you again in the future. Thank you.
by A verified traveler
Posted 17 Jun 2021
The property was a bit dated and didn't have many amenities. However, our unit was spacious and had almost everything we needed, including beach chairs. Cleaning prior to our arrival could've been better. The pictures of the pool were a bit deceptive as far as the size but the hot tub was nice. Located close to a nice shopping area and walkable to many area locations.
Comment from Hotel Management
18 Jun 2021 by Anna Maslanka, Hotel Management
Thank you for your feedback. We are happy to hear you overall enjoyed your stay at the Madeira Bay Resort. We are sorry to hear the property did not meet your standards, but are glad you enjoyed your unit and the location of the resort. The pool is being expanded with a sun shelf and deck being added on hopefully by the end of the year. We hope to see you again in the future. Thank you!
by A verified traveler
Posted 26 Apr 2021 on Orbitz
Very clean and comfortable property within a short walk of the beach and St John’s Pass. Will definitely return.
Comment from Hotel Management
27 Apr 2021 by Anna Maslanka, Hotel Management
Thank you for your feedback! We are so glad to hear you enjoyed your stay at the Madeira Bay Resort, and were satisfied with the proximity to the beach, Johns Pass, and our accommodations. We look forward to seeing you again!
by A verified traveler
Posted 18 Apr 2021 on Hotels
Comment from Hotel Management
18 Apr 2021 by Patryk, Reservations, Hotel Management
Thank you for spending a moment to review. Please let us know if there is anything else we can do to make the stay much more enjoyable next time!
