Ratings based on 1,564 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 17 Nov 2024
Nice
Comment from Hotel Management
18 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 17 Nov 2024
Plan on staying here next time I go to Clearwater.
Comment from Hotel Management
17 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 16 Nov 2024
Staff are very friendly and helpful. Room was clean.
Comment from Hotel Management
16 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 12 Nov 2024
There is a lot of road noise from 19. There wasn’t anything awful about the property but also nothing that made it stand out. I would not want to stay for more than a weekend there.
Comment from Hotel Management
12 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
by A verified traveler from Capreol
Posted 7 Nov 2024
Staff at front desk were amazing with suggestions for dining and shopping etc—very friendly and accommodating!
Comment from Hotel Management
8 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 6 Nov 2024
Upon arrival, I liked the quick check-in, the cleanliness of the room, the convenient location, the proximity of restaurants, the staff, everything was great.
Comment from Hotel Management
7 Nov 2024 by GM, Hotel Management
Thank you for the great review!We hope to see you again!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again.
by A verified traveler from Milwaukee
Posted 31 Oct 2024
We came here once a month, but have decided not to moving forward. We started having issues more and more, each time the issues start to rack up. First we got a parking side room even though we had requested pool side. . . Then fast-forward in July, we had the pool side room, but the pillow were small and flat giving us neck strain. In our August room, the AC was not working and so we were moved late in the middle of the night. Last month, we had a room where the bed was hard like rock. We both woke up with back aches for a few days. Then this last trip in Oct, they must have purchased new pillows because we were fuller, and we were given more than 2 each, which was great, but we were brought to the same room again from August, where the AC did not work. It blew cold air because the temperature was cool at night, but the AC was not fixed. The fan ran all night drying us out So they never fixed the problem. We were just a number, so we have decided to move our monthly trip to another hotel and go from there.
Comment from Hotel Management
31 Oct 2024 by Stephen Woods GM, Hotel Management
Hello HAI,I have emailed you a more detailed response and solution but want to reply here to make sure you get my response. I hope to hear back from you soon!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Dawn Basic, AGM, Hotel Management
Thank you, we appreciate your business and hope to see you again in the future.
