Ratings based on 907 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello chad,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 26 Dec 2024
Very clean and nice staff
Comment from Hotel Management
28 Dec 2024 by Manager, Hotel Management
Hello John,We are delighted to hear that you found our hotel clean and our staff nice. We strive to provide exceptional service to all of our guests. If there is anything we can do to enhance your future stay, please feel free to reach out.
by A verified traveler
Posted 17 Dec 2024
Staff were great.
Food was pretty good.
Location of room a bit noisy near stairs and laundry.
Comment from Hotel Management
19 Dec 2024 by Manager, Hotel Management
Hello Debra,We are delighted to hear that you found our staff to be exceptional and enjoyed the food during your stay. We appreciate your feedback regarding the location of your room and will take this into consideration for future improvements. Thank you for sharing your experience with us.
by A verified traveler
Posted 1 Dec 2024
Grt
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello chad,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 26 Nov 2024
We have 5 people in the family so we reserved a room with 2 beds and sofa sleeper. They gave the room to someone else and blamed me for reserving the incorrect room until I showed them the receipt. Then they blamed Expedia. Then they blamed their computers. No accountability.
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Jennifer, We apologize for any inconvenience you experienced during your stay. We encourage guests to verify their reservations directly with the hotel to ensure accuracy. Your feedback will be shared with the team to improve our booking processes. Thank you for bringing this to our attention.
by A verified traveler from Orlando
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Kathleen,We're sorry to hear your experience fell short of expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns.
by A verified traveler from Tampa
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Christine,We are thrilled to hear you had an excellent stay with us! We look forward to welcoming you back soon for another memorable experience.
by A verified traveler
Posted 10 Nov 2024
Best rver
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Eleanor,We are glad to hear that you enjoyed your stay with us. We strive to provide the best experience for all our guests. Your feedback is appreciated as it helps us continue to improve our services. If you have any further comments or suggestions, please do not hesitate to contact us.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Alexander,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back for another memorable experience soon.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello David, We regret to hear about your experience. Please feel free to reach out to us with any additional details so we can address your concerns and improve our service.
