Ratings based on 997 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Deena, Hotel Management
Hello BreAnna, we're sorry to hear that your experience did not meet your expectations. We value your feedback and ask that you reach out to us directly to discuss your stay further. We appreciate your review and hope to have the opportunity to provide you with a more enjoyable stay in the future.
by A verified traveler from Staten Island
Posted 7 Nov 2024
Excellent customer service
Comment from Hotel Management
9 Nov 2024 by Deena, Hotel Management
Edward, thank you so much for the great review. We're so glad you enjoyed your stay, and we hope to welcome you back soon!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Brinley, Hotel Management
Thiago, thank you so much for the great review, we're glad you enjoyed your stay with us, and we can't wait to welcome you back soon
by A verified traveler
Posted 2 Oct 2024
Great
Comment from Hotel Management
2 Oct 2024 by Deena, Hotel Management
Ivette, thank you so much for the great review, we're glad you enjoyed your stay with us, and we can't wait to welcome you back soon
by A verified traveler
Posted 23 Sep 2024
For a place being renovated; the resort was quickly on top of the noise. On Monday there was early pounding heard but they requested a change in start time for needed noise. We appreciated the staff for their service in this matter!
Comment from Hotel Management
23 Sep 2024 by Deena, Hotel Management
Patricia, thank you so much for being understanding while we are under renovation. We're glad that you've noticed our efforts to minimize disruption to our guests, and we can't wait to welcome you back to a newly refreshed hotel next time!
by A verified traveler
Posted 23 Sep 2024
This hotel is in a perfect location to see the sunset
Comment from Hotel Management
23 Sep 2024 by Deena, Hotel Management
Ray, thank you so much for the great review. Were so glad you enjoyed your stay with us, and we hope to welcome you back soon!
by A verified traveler from marengo
Posted 23 Sep 2024
Is the best place in clearwater
Comment from Hotel Management
23 Sep 2024 by Deena, Hotel Management
Roberto, thank you so much for the kind review. Were so glad you enjoyed your stay with us, and we can't wait to welcome you back soon!
by A verified traveler
Posted 22 Sep 2024
Tony at the front desk was awesome. The property was great. Will recommend this place to everyone.
Comment from Hotel Management
22 Sep 2024 by Deena, Hotel Management
Hi Shaun, Thank you so much for the great review, and recommendations! Tony will be very happy to hear the complement. We hope to welcome you back soon!
by A verified traveler from Sanro Domingo
Posted 21 Sep 2024
Just need to change the mattress.
Everything else was excellent.
What blew my mind was the front desk service seeking a solution for an issue.
Comment from Hotel Management
21 Sep 2024 by Deena, Hotel Management
Juan, thank you for staying with us! We appreciate your feedback and would love to have you stay with us again. We look forward to your next visit to Clearwater Beach!
by A verified traveler
Posted 16 Sep 2024
The staff was awesome. They were are friendly and accommodating. The hotel and room were clean. The beach staff were the best, they gave tips and answered all of our questions.
Comment from Hotel Management
16 Sep 2024 by Deena, Hotel Management
Hi Candice, thank you so much for the great review and complement to our hotel and staff! We can't wait to welcome you back next time!
