Ratings based on 1,109 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
good
Comment from Hotel Management
2 Dec 2024 by JP, Hotel Management
Thanks
by A verified traveler
Posted 16 Oct 2024
Extremely old , rotten , and everything is falling apart. Some “guests “ were looking for a “ company “ to have a “good time “ together .
Comment from Hotel Management
6 Dec 2024 by JP, Hotel Management
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and the impression you received during your stay. Ensuring a safe, clean, and welcoming environment for all our guests is our top priority, and we take your concerns very seriously.We are actively addressing maintenance issues to improve the quality of our facilities. Regarding your observations about the behavior of other guests, we encourage all visitors to report any inappropriate conduct to our staff so we can address it promptly and appropriately.Your feedback is invaluable as we work towards making necessary improvements.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
2 Dec 2024 by JP, Hotel Management
thanks
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
2 Dec 2024 by JP, Hotel Management
thanks for the perfect rating
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by JP, Hotel Management
Thank you so much for your feedback from your stay in May. I am so sorry that you didn't understand that the " no trailers" policy did not apply to you.
by A verified traveler from Covington
Posted 2 Oct 2024
by A verified traveler
Posted 1 Oct 2024
Only thing I had problems with are my key cards wouldn’t work three different times.
Comment from Hotel Management
6 Oct 2024 by JP, Hotel Management
My apologies that you had issues with the keys. We do suggest that you keep then in the key packs. I am glad that you did have a wonderful time
by A verified traveler
Posted 30 Sep 2024 on Orbitz
It was great.
Comment from Hotel Management
6 Oct 2024 by JP, Hotel Management
Thanks!
by A verified traveler
Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
6 Oct 2024 by JP, Hotel Management
Thanks for the perfect rating!
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by JP, Hotel Management
Thanks for the Perfect rating
