Ratings based on 823 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sharon
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Jeremy, Hotel Management
Dear guest,Thank you for your feedback as it is always appreciated. We are happy to see you had a great experience with us. We hope to welcome you again in the future.
by A verified traveler
Posted 28 Oct 2024
The place stunk
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Jeremy, Hotel Management
Dear guest,Thank you for your feedback. We apologize that we fell short of our standard during your stay. We hope to welcome you back in the future.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Jeremy, Hotel Management
Dear guest,Thank you for your feedback, we are ecstatic to hear that you had an exceptional stay with us! We hope to welcome you again in the future!Have a great day.
by A verified traveler
Posted 2 Sep 2024
Vincent was great at the front desk. He was friendly, efficient and helpful. The room was clean and the stay was comfortable.
Comment from Hotel Management
4 Sep 2024 by Jeremy, Hotel Management
Dear guest,Thank you for your feedback as it is always appreciated. We are ecstatic to hear that you had an exceptional stay with us! I will be sure to share your kind words about Vincent to our management team! We hope to welcome you again in the future. Have a great day!
by A verified traveler
Posted 29 Aug 2024
The hotel was spotless and the staff was extremely nice and helpful if we had questions. The room was immaculate and the housekeeping staff ensured we had enough towels and even gave us a couple extra! I would recommend this hotel to friends and family.
Comment from Hotel Management
30 Aug 2024 by Jeremy, Hotel Management
Dear guest,Thank you for your feedback as it is always appreciated. Thank you for the kind words about our staff and we are ecstatic to hear about your experience! We hope to welcome you back sometime in the future!
by A verified traveler
Posted 24 Aug 2024
We found a used band-aid next to the bed. The room had a very particular, unpleasant smell. The facilities are old, which makes it look dirty. We could hear the footsteps and voices of the people in the room above. Definitely not coming back.
Comment from Hotel Management
24 Aug 2024 by Jeremy, Hotel Management
Dear guest,Thank you for your feedback as it is always appreciated. We apologize that we fell short of our standard during your experience with us. Maintaining a clean atmosphere is our top priority and again I apologize that we did not fulfill your expectation during your stay. We are sharing your experience with our housekeeping leaders, so that this is an isolated incident. We hope to welcome you back in the future so we can make it right! Have a great day.
by A verified traveler
Posted 17 Aug 2024
No problem at all
Comment from Hotel Management
17 Aug 2024 by Jeremy, Hotel Management
Dear guest, Thank you for your feedback as it is always appreciated. We are ecstatic to hear that you had an exceptional stay with us! We hope to welcome you back again in the future. Have a great day!
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Jeremy, Hotel Management
Dear guest, Thank you for your feedback as it is always appreciated. We apologize that we fell short of our standard during your stay. We hope to welcome you back to make it right.
by A verified traveler
Posted 13 Aug 2024
Clean
Comment from Hotel Management
17 Aug 2024 by Jeremy, Hotel Management
Dear guest, Thank you for your feedback as it is always appreciated. We are ecstatic to hear that you had an exceptional stay with us! We hope to welcome you back again in the future. Have a great day!
